Automotive Internet Sales Representative

Napleton Automotive Group is currently searching for experienced Customer Service / Business Development Representatives to be based out of our beautiful location.

Benefits

• Health
• 401(k)
• Paid time off / Vacation
• Growth / Advancement Opportunities
• Above Average Industry Pay
• Employee referral bonuses
• Commission
• Hourly

Responsibilities

• Handle incoming phone calls
• Handle lease returns and renewals
• Handle leads and appointment setting
• Conduct internal CSI calls and emails
• Work directly with managers on deals that involve internet customers
• Set appointments for prospective and current customers to meet with a member of the sales team
• Manage high volume of customer inquiries through phone, email, text/chat per sales
• Update client information in our CRM Report daily
• Follow-up with existing customers
• Follow-up with prospective customers
• Follow-up with missed/cancelled customers
• Ensure Customer Satisfaction
• Product knowledge/function is key with all the different vehicles on a daily basis
• Maintaining daily contact target/appointment target
• Must be able to contribute to positive team environment

Qualifications

• Successful Customer Care Representatives MUST have excellent telephone skills
• Self- Motivated and Energetic
• You as the Representative must have the ability to instantly build rapport with the customer
• A friendly/professional demeanor with excellent written and oral communication skills
• You MUST enjoy the phone and have the willingness to help customers overcome objections in order to set the appointment
• Strong organizational skills with the ability to multitask and meet daily goals
• Follow up with customers effectively
• Cold calling/Call center skills

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Flexible schedule
• Health insurance

Experience:

• Sales: 1 year (Preferred)
• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person