Automotive Operations Executive

Key Responsibilities

• Manage daily fleet operations including vehicle allocation, scheduling, and availability
• Coordinate vehicle delivery and collection with drivers and customers
• Ensure timely vehicle registration, insurance, servicing, and renewals
• Monitor vehicle condition, cleanliness, and readiness before each rental
• Handle customer queries, complaints, and operational escalations professionally
• Coordinate with workshop, recovery, and insurance teams for breakdowns and accidents
• Track traffic fines, Salik, tolls, and fuel records
• Maintain accurate records for contracts, vehicle movements, and system updates
• Ensure compliance with RTA, police, and company operational standards
• Support sales and reservations teams to meet business targets
• Monitor drivers’ performance and ensure adherence to safety guidelines
• Prepare daily and monthly operational reports

Requirements & Skills

• Minimum 1–3 years experience in a rent-a-car or automotive operations role
• Good knowledge of UAE RTA rules and rent-a-car procedures
• Strong coordination and problem-solving skills
• Ability to work under pressure and manage multiple tasks
• Good communication skills in English (Arabic is a plus)
• Basic computer skills (CRM, Excel, fleet systems)
• Valid UAE driving license preferred

Preferred Qualifications

• Experience in fleet management software
• Knowledge of insurance claims and accident procedures
• Customer-service oriented mindset

Benefits

• Competitive salary
• Performance incentives
• Visa and insurance as per UAE labor law
• Career growth opportunities

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month

Work Location: In person