Job Description: Kiefer Mazda is seeking a highly motivated and customer-oriented Bilingual Sales Representative proficient in both Spanish and English to join our team. As a pivotal member of our sales department, you will be responsible for engaging with potential customers, understanding their needs, and guiding them through the vehicle purchasing process.
Responsibilities:
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Engage with customers in a professional and friendly manner, both in-person and over the phone, to understand their vehicle preferences and requirements.
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Provide information about available Mazda vehicles, features, financing options, and incentives to assist customers in making informed purchasing decisions.
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Conduct test drives and demonstrations to showcase the performance and features of Mazda vehicles.
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Guide customers through the sales process, including vehicle selection, pricing negotiation, trade-in appraisal, and financing arrangements.
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Follow up with potential customers to ensure satisfaction and address any concerns or questions.
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Collaborate with the sales team and management to achieve sales targets and objectives.
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Stay updated on Mazda products, promotions, and industry trends to provide accurate and timely information to customers.
Requirements:
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Fluent in both Spanish and English, with excellent verbal and written communication skills in both languages.
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Proven experience in automotive sales or a related field.
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Strong interpersonal skills and the ability to build rapport with customers.
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Goal-oriented with a strong drive to achieve sales targets and deliver exceptional customer service.
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Ability to work effectively in a fast-paced and dynamic environment.
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Proficient in using CRM software and other sales tools.
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Valid driver's license and a clean driving record.
Benefits:
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Paid time off (PTO) for vacation, personal, and sick days.
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Matching contribution to your 401K retirement savings plan.
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Employee discount on vehicle purchases, servicing, and parts.
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Medical, dental, and vision insurance coverage for you and your eligible dependents.
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Life insurance for added peace of mind.
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Certified DailyPay partner.
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Employee Assistance Program.