Automotive Service Advisor

Automotive Service Advisor / Service Consultant

Safford Subaru Manassas | Manassas, VA

Are you an experienced Automotive Service Advisor, Service Consultant, or Service Writer—or a customer-focused professional looking to build a long-term career in the automotive industry? This is your opportunity to join a growing dealership that truly values its people.

Safford Subaru Manassas is excited to be moving into a brand-new, state-of-the-art service facility, and we’re looking for motivated professionals who want to grow with us!

Why Work at Safford Subaru Manassas?

• Brand-new, state-of-the-art Subaru service facility
• High earning potential: $4,500 – $11,000+ per month (performance-based)
• Career growth & advancement opportunities
• Paid training available for the right candidate
• Supportive leadership and team-oriented culture
• Work with a trusted, high-volume Subaru dealership
• Fast-paced, professional dealership environment

Job Responsibilities – Automotive Service Advisor:

• Serve as the primary point of contact for customers seeking automotive service or repair
• Greet customers and accurately document vehicle concerns using dealership software
• Explain required and recommended repairs, maintenance, pricing, and timelines
• Provide clear estimates and manage customer expectations
• Communicate effectively with technicians and management
• Keep customers informed throughout the service process via phone, text, and digital tools
• Deliver exceptional customer service to achieve CSI/NPS goals

Required / Preferred Skills & Experience:

• Previous experience as an Automotive Service Advisor, Service Writer, or Service Consultant preferred
• Experience with Xtime, Reynolds Ignite, Text2Drive, and other dealership applications strongly preferred
• Proficiency with dealer management systems (DMS) and digital communication tools
• No automotive experience required for candidates with strong customer service backgrounds—we will train the right person
• Strong communication, organizational, and multitasking skills
• Ability to thrive in a fast-paced dealership or service department

Compensation:

• Monthly income range: $4,500 – $11,000+ based on performance, productivity, and CSI/NPS results

Ready to Apply?

Apply directly through Indeed with your resume. Our management team is actively reviewing applications and will contact qualified candidates quickly.

Safford Subaru Manassas is an Equal Opportunity Employer and a drug-free workplace.

We are an Equal Opportunity Employer and a drug free workplace.

Job Type: Full-time

Pay: $4,000.00 - $11,000.00 per month

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person