Automotive Service Contract Claims Adjuster (Inside)

Since 1981, Mechanical Breakdown Protection, Inc. (MBPI) has been in the business of providing peace of mind for vehicle owners. MBPI has built its reputation on providing best in class F&I products, administrative excellence, solid insurance underwriting and long-term client relationships.

Our company is currently seeking a highly motivated, intelligent, energetic individual who is willing to take advantage of the opportunities within our growing company. We are pleased to offer competitive pay, generous benefits, and an exceptional work environment.

JOB DESCRIPTION:

The inside Claims Adjuster position is responsible for working directly with contract holders, dealers and repair shops, as well as, working with outside mechanical inspectors to determine service contract coverage.

DUTIES AND RESPONSIBILITIES:

• Communicate with repair shops and customers involving coverage and inquiries regarding automotive service contracts.
• Work with outside mechanical inspectors to determine coverage and work with parts vendors to supply various parts to repair facilities as needed.
• Determine and authorize coverage of repairs with repair shops and dealers in order to repair vehicles per the service contract guidelines.

REQUIRED KNOWLEDGE/ABILITIES:

• Work well in a team with the ability to multitask in a fast paced environment.
• Excellent written and verbal communication, negotiation and analytical skills.
• Experience with Microsoft Office products (specifically Outlook, Word and Excel).

EDUCATION/EXPERIENCE:

• Automotive background required, preferably in a dealership environment (Service Advisor, Service Manager or Technician)or automotive degree program.
• ASE certification preferred.
• Spanish bilingual candidates are a plus!

Please note - this position does not allow for remote work. Only local candidates will be considered.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person