Automotive Service Manager

Job Summary:
We are seeking an experienced Automotive Service Manager to lead our service department. The ideal candidate will be responsible for overseeing daily operations, ensuring excellent customer service, managing a team of technicians, and achieving performance targets. You’ll be accountable for improving service delivery, maintaining operational efficiency and driving financial success.

Key Responsibilities:

• Supervise and lead a team of technicians and service advisors.
• Ensure high-quality, efficient service delivery and customer satisfaction.
• Manage service department budgets, targets, and inventory.
• Analyze performance metrics and implement process improvements.
• Maintain compliance with industry standards and safety regulations.

Qualifications:

• 10+ years of automotive service management experience.
• Strong leadership and organizational skills.
• Knowledge of automotive repairs and service operations.
• Excellent communication and customer service abilities.
• Fluency in English & Arabic.

Job Type: Full-time