Company Overview
America's Christian Credit Union is a leading credit union dedicated to providing financial solutions that empower individuals and ministries. Our mission is to help our members achieve their financial goals while reinvesting every dollar to support church building, ministry funding, and member service.
Summary
The AVP Corporate Banking Manager is responsible for leading the Account Executive Team and the Business Banking Team to achieve loan and deposit production goals while managing the credit quality of the loan portfolio. This role also involves growing the loan and deposit portfolio by meeting or exceeding targets. Key responsibilities include ensuring each credit loan request is marked and reviewed for completion and all corporate loan requests are reviewed, analyzed, recommended, documented, and monitored to ensure compliance with ACCU policies and guidelines.
Responsibilities
- Manage, motivate and develop branch and assistant branch managers.
- Accountable for premium member services and working collaboratively to ensure goals are met.
- Lead & influence the team in meeting goals and ensures team members cross sale products and services to members. Advance products per member.
- Create, or assist in the creation of, policies and procedures for the member service function. Ensure that policies and procedures reflect external rules and regulations and are communicated to, and implemented by, all staff.
- Hold periodic staff meetings. Identify areas for improvement, changes in procedures, new developments, or changes in services or products. Keep staff up to date on trends and general credit union information.
- Participates in projects and may be the lead as assigned by VP/Chief Member Services Officer.
- Seeks out efficiencies and process improvements within the scope of duties. This includes improving membership on-boarding experience.
- Handle more complex situations that exceed the scope of other service center personnel and resolve those situations that arise from dealing with a wide variety of member issues.
- Engage with the local community including Azusa and Glendora Chamber of Commerce.
- Attend conferences to generate consumer memberships. Participates with all areas of the Credit Union management to ensure enterprise goals and objectives are met.
- Completes any other job-related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization's Values.
- Serves in multiple temporary assignments to provide coverage for Branch Managers, Call Center Manager, and Back Office Operations as necessary to ensure the smooth running of daily operations.
Requirements
- Minimum eight (8) years of financial institution experience and six (6) years of management experience, directing others
- Bachelor’s Degree or equivalent related work experience.
- Strong supervisory and leadership skills to manage, motivate, and develop department managers.
- Ideal Candidate will have thorough knowledge and understanding of federal, state and NCUA regulations.
- Subject matter expert on member service procedures/policies.
- Understanding of the business needs of financial institutions, credit unions areawide operations, development, and execution of strategic initiatives.
- Business background with mentor-level skills and experience in leadership.
- Must be sensitive to credit union needs, member and employee goodwill and public image when unique situations present themselves.
- Advanced knowledge of PCs, Microsoft applications and various office automation software. Prior experience with credit union specific applications such as DNA, PSCU, Star, and Co-Op preferred.
- Strong communication, both written and verbal, analytical and methodical in their approach to problem solving, and decision-making skills.
- Detail oriented, strong organizational skills, and high degree of accuracy
- The ability to make sound decisions by providing on-the-spot resolutions regarding member transactions, weighing member satisfaction issues with the credit union's exposure to loss or fraud, and the ability to think through and rationalize decisions.
If you are passionate about making a difference through finance and want to be part of a mission-driven organization, we invite you to apply for the Assistant Vice President position at America's Christian Credit Union today!
Job Type: Full-time
Pay: $98,538.35 - $147,807.52 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: Hybrid remote in Glendora, CA 91740