AWP Technician/Maintenance Engineer/ Equipment Maintenance- Electrical

Objective/ Purpose of the role

Repairs/installs and maintains Aerial Work Platform equipment in a safe and professional manner, including DC electrical systems, hydraulic systems, & associated equipment, as well as mechanical equipment such as engines, motors, and sub-assemblies, by performing the duties listed below:

The senior technician serves as an advanced level worker performing the most complex assignments, and also provides technical assistance in diagnosis and repair of Aerial work platforms.

This position requires an employee to possess a high degree of independent judgement in making decisions without availability of supervision, also schedules work, monitors quality, efficient and cost effective approach in doing task and valued customer relations.

Organisational Structure

Reports to Depot Manager – Qatar

Representative Duties

• Performs a variety of duties related to the maintenance and repair of AWP’s.
• Performs preventive maintenance of AWP’s in accordance with the manufacturer recommendations and Manlift service schedules.
• Prepare and maintain a variety of written records and reports, reads and interprets plans and specifications.
• Responds to customer inquiries in a courteous manner, provides information within the areas of assignment.
• Work safely and adhere to safe work practices and procedures in accordance with the TMW (The Manlift Way).

Tasks and Responsibilities

• Maintain positive customer relations through professional interactions with customers.
• Responsible for the safe maintenance and repair of a variety of Aerial Work Platforms and associated equipment, which utilise mechanical, diesel, electrical and electronic systems.
• Installs and repairs mechanical, hydraulic or electrical parts such as hydraulic cylinders, engine parts, switches, controllers and associated components.
• Dismantles devices to gain access to and remove defective parts
• Examines form and texture of parts to detect imperfections
• Lubricates and cleans parts
• Starts / operates devices to test their performance
• Sets up and operates repair equipment and repair parts according to instruction & procedure
• Diagnose, and carry out preventive maintenance according to manufacturer's, and Manlift requirements, as well as faultfinding, troubleshooting, and attending breakdowns on all equipment in rental and sales fleet.
• Reads, follows, understands oral and written instructions.
• Issue “Field Service reports and “service work orders” on maintenance tasks and faults, and the parts, labor and time taken to complete the task.
• Operates equipment, demonstrates and familiarizes customers when necessary.
• Inspects used parts to determine imperfections or changes in dimensional requirements
• Adjusts functional parts of devices and control instruments & repairs or replaces defective parts & components
• Installs special functional and structural parts in devices & equipment.
• Reads, follows, understands and communicates schematic drawings, service and parts manuals.
• Calibrate equipment using electronic aids and procedures and programmable controllers.
• Troubleshoot and Inspect machine (mechanical, electrical and hydraulic components) to detect faults and malfunctions.
• Work individually and will lead a team in major repair and maintenance.
• Flexible in responding to changes in schedules and scope of job required on all Manlift equipment.
• Travel extensively as workload and schedule demands change, and respond to 24 hours emergency calls in an efficient and timely manner to effect immediate repairs.
• Understand and prioritize work plans to complete assignments with quality work and minimum supervision.
• Provides instructions and training in the proper methods and processes necessary to perform equipment repairs, inspection and preventive maintenance.
• Implement, recognise and propose tools necessary to complete the task in safe, efficient and shortest possible time.
• Plan, schedule preventive and routine maintenance according to manufacture and Manlift requirements, as well as fault finding, troubleshooting, diagnostics and associated breakdowns on all Manlift equipment
• Understand and prioritize work plans to complete assignments with quality work, cost effective, responding to emergency situations in an efficient and timely manner to effect immediate repairs.
• Analyze existing work procedures and develop a plan to improve ways to provide efficient, time saving and cost effective approach processes.
• Perform a variety of specialized maintenance and repair work assigned such as – major overhauls of Engine, Hydraulic pumps & cylinders, Rotary coupling, swing drive, torque hub and other mechanical components.
• Repair electrical components such as starter motors, alternators, and various controllers used on the AWP’s.
• Test and perform pressure setting procedures of function pump, control valves, charge & pressure valves, Engine valve lash adjustment.
• Use testing and measuring instruments to Test, analyze, calibrate and adjust/ upgrade JLG control system, Genie generic system, Teupen TODAC system, EZcal on MEC, Snorkel & Skyjack machines.
• Read and interpret basic hydraulic & electrical schematic and troubleshoot faults on various AWP’s.
• Carry out major refurbishment work of AWP’s which involves replacement of boom/scissor assembly and major components.
• Periodic safety, operation and maintenance inspection of machines at various sites.
• Install track and trace equipment on AWP’s and upgrade equipment system performance in accordance with manufacturer's safety notice.

Details of more specific additional duties: (Including but not limited to :)

• Applying approved methods of work & repair practices. Alternative methods will be considered after consultation. An example of approved procedures for the maintenance and repair of equipment is the “Service Work Order”.
• All Technicians involved in “On site servicing” & “Breakdowns”, must adopt & use the approved procedure only. Examples of some of these procedures are; the correct use & completion of “Field Service Reports”, correct phone procedure, & the polite communication with clients at all times.
• Any parts replaced must be recorded on the approved “service work order” or “Field service reports”.
• All parts that are replaced under warranty must have the appropriate paperwork completed as soon as the part has been used. (Determination of warranty status can be obtained from the Workshop Manager).
• All tools used must be operated in the manner for which they were designed; looked after and returned to their correct location at the end of the working day.
• All work practices must be safe. Applicable “Personal Protective Equipment”, such as Safety glasses & hearing protection, must be used at all times where applicable.

Physical Demands and Working Environment:

• Primary functions require sufficient physical ability and mobility to work in a field environment and make repetitive hand movement, heights on ladders, to lift, carry, push and or pull moderate amounts of weight, to operate/test the assigned equipment, and communicate to exchange information.
• Vision should see in the normal visual range with or without correction. Vision sufficient to read computer screens and on board digital controller screens and schematic drawings.
• Hearing in the normal audio range with or without correction.

Key Competencies

• Flexibility - Communication skills
• Organisational skills - Problem Solving
• Teamwork / Independence

Requirements

• Degree or diploma in engineering/ 6 - 8 years of increasingly responsible maintenance and repair experience in AWP’s or related equipment.
• Experience & knowledge of diagnostic equipment, and procedures.
• Good knowledge of English, both written and spoken. Knowledge of an additional language is an asset.
• Quick learner, eager to learn and develop.
• Valid Qatar driving license.
• IPAF certification.

The Company

Manlift is an international company specialising in renting and selling aerial work platforms and related machinery of renowned brands which include JLG, Genie & Teupen among others. Over the years, Manlift has grown into a specialist in the area of working safely and efficiently at heights across the UAE, Qatar and India. By continuously investing in people, quality and innovation, Manlift has become a leading international player. With its international operation and support, Manlift can offer its customers the best possible service wherever they are.

Manlift is among the most forward-thinking, innovative and proactively safe Aerial Work Platforms specialists in the world not only renting and selling units from 2m-50m but also holding a large inventory of first-class spare parts to support the ever-growing numbers of after-sales service agreements. Furthermore, Manlift considers working safely and efficiently at heights of paramount importance. As such, Manlift's Purpose-built and certified IPAF training facilities have been training individuals to international standards and codes of practice since 2010.

Manlift, although relatively young, has a rich and successful history. Its primary objectives are to be attentive to its customers and to maintain a bond with them. In spite of its international growth and development, Manlift has remained small in character. This is evident in all of our product offerings, fast service, reliability and sincere attention to the customer. We compete with our platforms, we win with our people.

The Manlift Way

To ensure that we always deliver the best customer experience, we’ve implemented efficiency measures focusing on continuous improvement at all stages of the rental cycle. And as a result, our customers benefit in terms of:

• Safety
• Machine availability
• On-time machine delivery
• Fast pick up
• High machine uptime
• Invoice accuracy

One essential feature of this approach – which we call the “Manlift Way” – is that it enables us to constantly monitor and improve key performance indicators across our entire network of its depots, again with the aim of delivering the best customer experience.

Job Type: Full-time