Back office Sales Coordinator

About the role:

We are looking for an experienced Back Office Sales Coordinator in our Sales & Marketing Department to manage export operations, prepare sales contracts and invoices, and coordinate shipments. The role involves ensuring compliance with export documentation and collaborating with internal departments/Factory to ensure seamless delivery.

Key Responsibilities :

a) Export Sales Operations

• Prepare export sales contracts and related cost sheets.
• Create and manage sales and shipment orders as per guidelines.
• Generate and check invoices to ensure accuracy and proper accounts.
• Handle billing and customer complaints for export products.
• Process sales commissions and manage duty-free/tolling materials.
• Update advance payments and assist with payment negotiations.
• Coordinate with QA for product certifications and shipment documents.
• Maintain accurate data for materials, customers, and shipments.
• Reserve shipment materials and address system issues promptly.

b) Coordination with Internal Departments

• Ensure smooth execution of export shipments and follow up for necessary LC documents.
• Maintain accurate GL accounts for export sales and local customers.
• Provide financial data and reports for internal reporting requirements.
• Coordinate material reservations and facilitate shipment release.

c) Region-Specific Responsibilities

• Oversee shipments of our internal company from Karachi to Middle-East, including contracts, reservations, and invoicing.
• Ensure smooth weekly shipments and proper document handling.
• Approve FI documents after payment clearance.
• Audit and settle monthly bills for appointed agents.

d) Reporting & Analysis

• Share daily stock updates, production reports, and shipment plans.
• Create monthly region-wise sales reports and weekly sales performance summaries.
• Present quarterly marketing reviews for ISO compliance.
• Prepare custom reports as requested by senior management.

Required Skills & Qualifications:

• Education : Bachelor’s degree in Business Administration, Marketing, or a related field.
• Experience : 3–5 years in export sales operations, preferably in manufacturing or chemical sectors.
• Proficient in SAP (WCOCO/WB2R_SV), F-37, and export sales modules.
• Strong understanding of export documentation, and financial reporting.
• Excellent coordination and communication skills.
• Strong analytical and problem-solving abilities.
• Attention to detail and ability to meet deadlines under pressure.

What we offer:

• Competitive Salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• Saturday is ON (Half Day).

Gatronova is an equal opportunity employer and welcomes candidates from all backgrounds to apply. Only shortlisted candidates will be contacted.