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ADMNSERV03182026-1

JOB TITLE:  Badge Checker (Floater) (Weekday)

Bargaining Unit Status: Non-Bargaining Unit

FULL-TIME (hours per week: 40)              Work Schedule:  Monday-Friday, 6:00 AM-6:00 PM. (Based on scheduling needs.

EDUCATIONAL QUALIFICATIONS:
High School Diploma or GED preferred.

EXPERIENCE QUALIFICATIONS:
  • One or more years of experience in an office setting.  
  • Proficiency with the Microsoft Office suite and general computer operation is required.
  • Working knowledge of answering phones and greeting visitors.
  • Additional Preferred Qualifications:  Experience with security regulations required for working in secure buildings
OTHER QUALIFICATIONS:
  • Must have an active Secret Security Clearance.
  • Must be able to complete a background check and receive favorable pre-employment drug screen results.
  • Must be authorized for coverage under agency insurance if operating an agency vehicle, have a good driving record, a valid driver’s license, and/or the required level of personal auto insurance.
  • Ability to communicate with tact and maintain confidentiality.
  • Adequate ability in communicating in spoken conversation – adequate volume of speech.
  • Adequate ability in writing/reading.
  • Ability to effectively build and maintain positive working relationships with management, customers, and peers.
  • Superior listening, verbal, and written communication skills.
IMMEDIATE SUPERVISOR:
Project Manager

POSITIONS SUPERVISED (or Team Lead responsibilities, if applicable):
None

JOB RESPONSIBILITIES SUMMARY:
Responsible for the day-to-day operation of a reception desk, mailroom operations, and door entrances to secure buildings on a military facility. Answers and responds to phone calls and e-mail messages.  Checks credentials for persons entering the building and ensures that visitors are verified and annotated on a logbook, and ensures that visitors are escorted into the building by the appropriate individual assigned as their escort.

ESSENTIAL FUNCTIONS:
  • Greets visitors at the front door or from the reception desk at the assigned building.
  • Ensures that persons entering the building have adequate credentials.
  • For visitors without credentials, ensure that individuals show identification (photo ID), and sign the visitors’ log.
  • Contact the staff person in the building by phone who will be escorting the visitor into the building.
  • Ensures that visitors exiting the building sign out on the log and return their visitor’s pass.
  • Answers phone at reception desk and routes calls to appropriate individual.
  • Reads and responds to e-mails from supervisors and customers.
SPECIFIC RESPONSIBILITIES RELATED TO THIS POSITION MAY INCLUDE ANY OF THE FOLLOWING:
Some positions require driving to and from various locations on a military facility.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
  • Adequate ability for conversation, telephone use, and emergency information systems.
  • Ability to be independently mobile on all surfaces and in all situations.
  • Ability to move safely about the work area.
  • Ability to retrieve items from high and low areas.
  • Ability to perceive size, discrimination, temperature, shapes, and/or textures.
  • Physical stamina to work at least 12 hours per day.
  • Ability to travel during intermittent weather days.
  • Ability to be ambulatory up to 1 hour per day, for securing doors at the end of the shift.
EMOTIONAL CAPACITIES:
  • Must be able to change routine positively.
  • Must be able to follow through on assignments independently.
  • Must have good organizational skills.
  • Must have a long attention span to listen to people, perceive the real problems, and bring issues to a successful conclusion.
  • Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time.
  • Must possess effective oral and written communication and interpersonal skills.
  • Must be able to maintain confidentiality.
  • Must have stable work behaviors daily.
  • Must have adequate individual coping skills.
  • Must be able to maintain good work attendance.
  • Must be able to resolve problems, handle conflict, and make effective decisions even in emergencies.
  • Must be able to exercise good judgment to maintain a safe work environment.
NON-ESSENTIAL FUNCTIONS:
  • Other duties as assigned.
"Phoenix is an equal opportunity employer. Individuals with disabilities, including "disabled veterans" or veterans with service-connected disabilities, are encouraged to apply.
All qualified applicants will receive consideration for employment and will not be discriminated against based on disability, being a veteran, being female, being a minority, or being in any other protected group. We are a Drug-Free Workplace.
Phoenix internal and programmatic applicants, and individuals with disabilities, will receive first consideration."

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