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Bagroom Agent
dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.
On the ground, dnata USA keeps 27 of the country’s major airports connected – both with each other and the world - including John F. Kennedy Airport in New York City. Handling 200,000 tonnes of cargo, guiding 15,000,000 passengers and keeping 50,000 flights in the air each year, the work that the dnata USA team complete on the ground is crucial to keeping the country in the air.
Under the supervision of the Lead Agent or Supervisor, the Bag room Agent is responsible for receiving, loading, unloading, and distributing passengers' checked baggage. Bag room Agents may also be responsible for record keeping procedures associated with baggage and flight records. Assist in the handling and transportation of baggage as directed. Transport checked baggage from one location to the appropriate location able to work quickly. physically fit and have the stamina for all the lifting, carrying, and bending that the job involves. Able to use
mechanical handling equipment. a careful worker as some of the items you'll be handling will be expensive and fragile.
You will
Lift baggage and or cargo weighing up to 70lbs. when loading/unloading aircraft, carts, and containers.
Loading/unloading may require lifting over 100 items for a single aircraft.
Push/pull loaded and empty carts and containers during loading/unloading operations.
Couple/uncouple carts and/or cargo container dollies.
Ascend/descend jet-way stairs while carrying baggage.
Bend/stoop and crawl to move and stack/unstack cargo in aircraft and containers.
Stand for up to 4 hours in all weather conditions to upload or unload cargo and direct traffic.
Walk continuously to load/ unload cargo from pallets, containers, carts, or conveyor belts.
Complete safety checklists for motorized equipment.
Drive and operate motorized equipment (Tug, Belt Loader).
Read and interpret aircraft load sheets, checked baggage tags, and cargo labels.
Operate a computer to enter and retrieve data for weight and balance purposes.
Count baggage/cargo being uploaded/ unloaded during operations.
Connect support equipment to aircraft such as PC Air, GPU etc.
Use signalling devices to communicate with co-workers or flight crew.
Ensure compliance with dnata, TSA and Federal Aviation Administration (FAA) regulations and policies.
Other duties as assigned.
You Have
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Possess/maintain a valid state driver's license and other FAA/Airport required identification/seals or authorizations.
Specific shifts to be determined by administrative staff due to operational needs.
Must be able to pass SIDA airport and training tests.
Possess a high school diploma or GED equivalent.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without accommodations.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.
On the ground, dnata USA keeps 27 of the country’s major airports connected – both with each other and the world - including John F. Kennedy Airport in New York City. Handling 200,000 tonnes of cargo, guiding 15,000,000 passengers and keeping 50,000 flights in the air each year, the work that the dnata USA team complete on the ground is crucial to keeping the country in the air.
Under the supervision of the Lead Agent or Supervisor, the Bag room Agent is responsible for receiving, loading, unloading, and distributing passengers' checked baggage. Bag room Agents may also be responsible for record keeping procedures associated with baggage and flight records. Assist in the handling and transportation of baggage as directed. Transport checked baggage from one location to the appropriate location able to work quickly. physically fit and have the stamina for all the lifting, carrying, and bending that the job involves. Able to use
mechanical handling equipment. a careful worker as some of the items you'll be handling will be expensive and fragile.
You will
Lift baggage and or cargo weighing up to 70lbs. when loading/unloading aircraft, carts, and containers.
Loading/unloading may require lifting over 100 items for a single aircraft.
Push/pull loaded and empty carts and containers during loading/unloading operations.
Couple/uncouple carts and/or cargo container dollies.
Ascend/descend jet-way stairs while carrying baggage.
Bend/stoop and crawl to move and stack/unstack cargo in aircraft and containers.
Stand for up to 4 hours in all weather conditions to upload or unload cargo and direct traffic.
Walk continuously to load/ unload cargo from pallets, containers, carts, or conveyor belts.
Complete safety checklists for motorized equipment.
Drive and operate motorized equipment (Tug, Belt Loader).
Read and interpret aircraft load sheets, checked baggage tags, and cargo labels.
Operate a computer to enter and retrieve data for weight and balance purposes.
Count baggage/cargo being uploaded/ unloaded during operations.
Connect support equipment to aircraft such as PC Air, GPU etc.
Use signalling devices to communicate with co-workers or flight crew.
Ensure compliance with dnata, TSA and Federal Aviation Administration (FAA) regulations and policies.
Other duties as assigned.
You Have
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Possess/maintain a valid state driver's license and other FAA/Airport required identification/seals or authorizations.
Specific shifts to be determined by administrative staff due to operational needs.
Must be able to pass SIDA airport and training tests.
Possess a high school diploma or GED equivalent.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without accommodations.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.
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