Bagroom Agent Lead

dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.
On the ground, dnata USA keeps 27 of the country’s major airports connected – both with each other and the world - including John F. Kennedy Airport in New York City. Handling 200,000 tonnes of cargo, guiding 15,000,000 passengers and keeping 50,000 flights in the air each year, the work that the dnata USA team complete on the ground is crucial to keeping the country in the air.

As a dnata Baggage Agent Lead, you have the essential role of leading the bagroom, the unloading and

loading of luggage, freight, and cargo on and off commercial aircraft. Driving and operating small

specialized commercial vehicles.

Essential Duties and Responsibilities

Continuously lead and participate in the movement of cargo and baggage loading on and off aircraft and transport it between aircraft, outbound bagroom, airport terminals, air cargo facilities, and other aircraft

Lift cargo weighing up to 70 lbs. when loading/unloading aircraft, carts, and containers

Loading/unloading may require lifting over 100 items for a single aircraft

Push/pull loaded and empty carts and containers during loading/unloading operations

Couple/uncouple carts and/or cargo container dollies

Ascend/descend jet-way stairs while carrying cargo

Bend/stoop and crawl to move and stack/unstack cargo in aircraft and containers

Stand for up to 4 hours in all weather conditions to upload or unload cargo and direct traffic

Walk continuously to load/ unload cargo from pallets, containers, carts, or conveyor belts

Complete safety checklists for motorized equipment

Drive and operate motorized equipment (Tug, Belt Loader)

Read and interpret aircraft load sheets, checked baggage tags, and cargo labels

Operate a computer to enter and retrieve data for weight and balance purposes

Count baggage/cargo being uploaded/ unloaded during operations

Connect support equipment to aircraft such as PC Air, GPU etc.

Use signalling devices to communicate with co-workers or flight crew

Ensure compliance with dnata, TSA and Federal Aviation Administration (FAA) regulations and policies

Can meet the Station’s attendance standards

Possess/maintain a valid State driver's license and other FAA/Airport required identification/seals or authorizations

High school diploma or equivalent

Must be flexible to work variable shifts, weekends, and holidays

Specific shifts to be determined based on operational needs

Must be able to work extended hours on short notice during irregular operation

Ability to work in inclement weather

Frequent bending, stretching push/pulling, stacking, and kneeling in small, confined locations.

You will

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Possess/maintain a valid state driver's license and other FAA/Airport required identification/seals or authorizations.

Specific shifts to be determined by administrative staff due to operational needs.

Must be able to pass SIDA airport and training tests.

Possess a high school diploma or GED equivalent.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without accommodations.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.