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Bank Operations Manager

In 2007, four different, but complementary, professionals gathered to discuss a shared vision—assemble talented thought leaders to establish a financial institution that could breathe new life into business banking and wealth management. They founded Parkside Financial Bank & Trust: an independent financial institution with an integrated way of conducting business designed specifically to serve the needs of discerning families and privately held businesses. Parkside offers a uniquely fresh perspective on banking, commercial lending, trust and family office services. Our interactive partnership between our clients and our team drives success, builds legacies, and transforms businesses. This is what makes ours An Uncommon Partnership.

With offices in St. Louis, Missouri and Denver, Colorado, our dedicated team has grown our bank division to $1 billion in assets and our Trust & Family Office assets under management to approximately $3.6 billion. Voted a Top Workplace in St. Louis for five-years running, we are proud to build a growing team of Smart, Likeable, Entrepreneurial and Dependable employees. Join Parkside as we help our clients achieve financial success. Experience a rewarding career with robust benefits and professional growth opportunities, within a community of colleagues and friends.
We are searching for a highly motivated Bank Operations Manager to join our growing team. This person must effectively communicate regularly with Customer Service, Treasury Management and Relationship Managers on information requests and exception items, among other responsibilities detailed below. This position requires a high school degree or equivalent, associate or bachelor’s degree preferred, 3 years of management experience and 5 years of experience commensurate with responsibilities below.
RESPONSIBILITIES
  • Lead a team that performs the following functions:
    • Process daily incoming and outgoing Domestic and International wires
    • Resolve daily transactions in fraud system
    • Review and process daily overdrafts
    • Receive and process unposted transactions
    • Review and process large dollar return notifications
    • Process ACH dishonored items and retrieve ACH reports from system
    • Submit outgoing checks to respective banks for payment – including foreign drafts
    • Balance and reconcile internal accounts to the general ledger
    • Review and process OFAC/FinCEN files
  • Oversee all deposit operations for the bank and its impact
  • Ensure that the department runs smoothly and efficiently by managing the staff and developing and implementing plans to support strategic objectives
  • Manage risks associated with bank operations by ensuring compliance with regulatory requirements and internal policies
  • Process domestic and international wires daily while making sure policies and procedures are followed
  • Review and analyze items and patterns for fraud prevention and detection
  • Develop and maintain an in-depth knowledge of bank products, services, department procedures and policies, and regulations to ensure accurate handling of customer inquiries
QUALIFICATIONS
  • 5+ years of relevant back office banking experience (including experience with wires, fraud, overdrafts, ACH returns, managing risk, deposit operations)
  • 3+ years of management experience
  • High school degree or equivalent required; associate or bachelor’s degree preferred
  • Knowledge of core banking systems; proficiency with Jack Henry a plus
  • Detail oriented and highly organized
  • Able to multi-task and prioritize to meet deadlines
  • Able to work both independently and as an integral part of a team
  • Quickly and proficiently comprehend new information
  • Able to focus on key priorities and thrive in a complex and ever-changing environment
  • A thorough understanding of all policies, procedures and regulations pertaining to the job
  • Willingness to learn and contribute to company’s financial growth and profitability
  • Strong written and verbal communication skills
EMPLOYEE BENEFITS
Parkside is proud to offer competitive benefits for all our employees, including:
  • Competitive salary with bonus
  • Medical, dental, and vision insurance
  • 401k Plan + Employer Match
  • Employee Stock Options
  • Paid 4 Week Sabbatical Program, including $5,000 for travel, with every 5 years of employment
  • 12-week Paid Maternity Leave
  • Tuition Reimbursement
  • Employee charitable giving support
  • Company-paid parking & more!


Parkside Financial Bank & Trust provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are committed to providing an inclusive workplace that accommodates the diverse needs of all individuals. If you require any accommodations during the application process or while employed, please inform us so we can provide suitable assistance and modifications.
All employment offers are contingent until applicant successfully completes all necessary background checks and drug screens.

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