Bank Teller

Job Summary:

As a bank teller, you will be the first point of contact for customers, providing exceptional service while handling various banking transactions. Your role is vital in ensuring customer satisfaction and maintaining the bank’s reputation.

Position Type:

This is a full-time, non-exempt position

Key Responsibilities:

• Customer Service: Greet customers warmly, address inquiries, and provide information about bank products and services.
• Transaction Handling: Process deposits, withdrawals, transfers, and loan payments accurately and efficiently.
• Account Management: Assist customers with account-related inquiries, including balance inquiries and transaction history.
• Cash Handling: Handle cash accurately, maintain cash drawer, and perform daily balancing.
• Sales Support: Promote bank products and services, identify customer needs, and recommend appropriate solutions.
• Compliance: Adhere to banking regulations, policies, and procedures to ensure compliance, security and confidentiality.
• Problem Resolution: Address customer concerns and complaints professionally and effectively.

Qualifications:

• Education: High school diploma or equivalent.
• Experience: 1-2 years experience in banking is preferred. 1-2 years experience in customer service and cash handling is required.

Skills:

• Strong interpersonal and communication skills
• Attention to detail and accuracy
• Basic math skills

Salary and Benefits:

• $37,000-$40,000 annually
• Blue Cross PPO
• Delta Dental
• VSP Vision
• Life and AD&D Insurance
• Long-term Disability
• 401(k)
• Defined Contribution Pension Plan
• Employee Assistance Program
• Paid Sick and Vacation

Working Conditions:

• Typically works in a bank branch during regular business hours.
• May require standing for long periods and occasional lifting of cash or supplies.

Dearborn Federal Savings Bank is an equal opportunity employer. DFSB provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.