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Summary:*** A Teller serves as the Banks primary contact with the
public and is responsible for comprehensive, prompt, and efficient
customer transactions. A Teller must be knowledgeable in banking
transactions (cashing checks, accepting deposits, etc.) in order to
properly facilitate basic cash receipt and payment services in
accordance with the Banks procedures. In addition, promotes and explains
at a high level other products/services offered in order to increase
assets held at the Bank.
Primary Accountability
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Deliver excellent customer service to all Bank customers.
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Receive and disburse money to and from customers following defined
policies and procedures.
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Accurately conduct all credit and debit transactions. (Including but
not limited to Visa payments, Loan payments, and cash advances)
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Ensure accurate handling of checks presented via remote capture
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Verify cash drawer, balance and prepare daily work.
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Learns and executes proper vault and ATM procedures
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Reports any discrepancies to the Center Manager
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Maintain Teller area that is secure and well organized.
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Maintain proper cash supply.
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Handle license sticker renewals
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Become knowledgeable on all bank products and services at a high
level in order to properly direct customers
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Provide input to Center Management on ways to promote positive
customer interactions
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Other duties as assigned. May be asked to help out at other branches
when needed.