Bank Teller/Customer Service Representative

About us

First Central National Bank

Champaign County's Locally Owned Community Bank.

The following list outlines the responsibilities of the teller position and is not intended to be an all-inclusive list:

The teller is the first point of contact when a person walks into the bank therefore, they must warmly greet each person with a smile and be able to direct them to the appropriate bank personnel;

• Maintain a positive attitude and work environment;
• Promote the bank to customer and non-customers;
• Cross sell bank products and services;
• Adhere to all operational, security, risk and regulatory policies and procedures;
• Arrive by designated time each morning;
• Open or assist in opening of the night drop and insure it is closed by the time the doors are unlocked;
• Process night drop and mail transactions daily;
• Verify maintenance worksheets;
• Report to assigned teller work area on time and in proper work attire;
• Tellers may be required to fill in at branches;
• Tellers will be in a rotation working the drive-thru at nights and on Thursdays;
• Help fold and mail statements as well as any other form/notice as necessary and run through the postage machine when necessary;
• Distribute the business and personal account statements being held for pickup;
• Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies;
• Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit;
• Examine checks deposited and determine proper funds availability and complete hold notices if necessary;
• Process savings withdrawals. Cash checks: verify endorsement, receive proper; identification and ensure validity. Process CD, HSA, IRA transactions;
• Receive and verify Loan, Utility, Visa and Safe Deposit box payments;
• Accept county property tax payments;
• Assist customers with ordering checks;
• Redeem U.S. Savings Bonds;
• Sell cashier’s checks and money orders;
• Transfer currency to and from the vault, verifying the cash and initialing receipt of the cash, ensuring that teller drawer cash limits are not exceeded;
• Record all transactions promptly, accurately, and in compliance with bank procedures;
• Complete currency transaction reports when necessary;
• Identify counterfeit currency;
• Accurately balance cash drawer at end of each shift;
• Open new accounts on ComplianceOne software (i.e. DDA, Savings, CD, HSA along with Christmas Club and Safe Deposit Box);
• Complete a maintenance sheet to create new accounts or make changes to existing accounts;
• Prepare currency straps to verify and count Fed cash deliveries;
• Report suspicious activity;
• Answer bank phone when needed;
• Maintain a clean and neat work area;
• Ensure teller station is properly supplied;
• Prepare the lobby for the next business day;
• Make sure all work is taken to the computer room and balancing sheets to the front counter on time;
• Assist in the process to assure all things are put away at the end of the business day and any work to be done is complete;
• Attend all staff meetings;
• Other duties which may result from expanded services.

Job Type: Full-time

Pay: From $2,200.00 per month

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you willing to work every Saturday morning?

Work Location: In person