Banking CRM Solution Expert

Overview

We are seeking a highly skilled and experienced CRM Solution Expert with over 10 years of hands-on experience in delivering and optimizing CRM platforms, preferably Salesforce, within the banking and financial services sector. The ideal candidate will have a strong foundation in solution design, CRM architecture, and business analysis, with the ability to translate complex banking requirements into scalable CRM solutions. Candidates should also possess strong Agile delivery experience, exposure to Retail, Corporate, or Private Banking, and familiarity with AI-driven enhancements in customer relationship management systems.