Banquet Events Executive

Job Summary:

The Banquet Events Executive is responsible for coordinating and managing all aspects of banquet and event functions, ensuring seamless execution and exceptional guest experiences. This role acts as a liaison between clients and hotel departments to deliver successful events, from initial inquiry through to post-event follow-up.

Key Responsibilities:

• Serve as the primary point of contact for clients booking banquet and event spaces.
• Understand client requirements and tailor banquet event orders (BEOs) accordingly.
• Coordinate with internal departments (catering, kitchen, housekeeping, audiovisual, and front office) to ensure all event logistics are executed smoothly.
• Prepare detailed event proposals, contracts, and banquet event orders.
• Conduct site inspections and walkthroughs with clients to finalize event details.
• Manage event timelines and supervise on-the-day operations to guarantee high service standards.
• Address and resolve client concerns promptly and professionally during events.
• Monitor banquet setups, décor, seating arrangements, and food and beverage service.
• Maintain accurate records of bookings, client communications, and billing information.
• Assist with upselling additional services to maximize revenue.
• Participate in post-event evaluations and provide feedback for continuous improvement.

Qualifications:

• Bachelor’s degree in Hospitality Management, Event Management, or related field preferred.
• Prior experience in banquet/event planning within the hospitality industry is highly desirable.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively under pressure, especially during peak event times.
• Attention to detail and commitment to delivering outstanding guest service.
• Proficiency in event management software and Microsoft Office.
• Flexibility to work evenings, weekends, and holidays as required.

Job Type: Full-time