Banquet Manager

Recruiting Banquet Manager for Ramee Dream, Dubai. Interested candidates can apply at recruitments@rameehotels.com or whatapp at 9167760618.

Requesting you to go through the job description mentioned below and if suitable open then apply. Candidates in Dubai will be preferred.

The Banquet Manager is responsible for planning, coordinating, and supervising all banquet and outside catering (ODC) operations to ensure high-quality service, customer satisfaction, and efficient execution of events. This role involves close coordination with clients, kitchen teams, service staff, and vendors to deliver seamless on-site and off-site event experiences.

Key Responsibilities1. Event Planning and Coordination

• Meet with clients to understand event requirements, budgets, and special requests.
• Prepare detailed banquet event orders (BEOs), floor plans, and staffing plans.
• Coordinate with the kitchen, sales, and housekeeping teams to ensure smooth event execution.
• Survey off-site event locations for ODC setups and logistics planning.

2. ODC (Outside Catering) Operations

• Manage all logistics for ODC events including transportation of food, equipment, and staff.
• Conduct site inspections to assess power supply, water access, layout, and safety requirements.
• Ensure proper loading, unloading, and setup of buffet stations, service counters, and décor.
• Monitor food safety, hygiene, and temperature control during transportation and service.
• Handle last-minute client requests, operational adjustments, and troubleshooting at off-site venues.

3. Staff Supervision and Training

• Schedule, train, and supervise banquet captains, service staff, and on-call event teams.
• Conduct pre-event briefings covering event details, service standards, and guest expectations.
• Ensure staff adherence to grooming standards, safety protocols, and hospitality guidelines.

4. Operational Management

• Ensure banquet halls and ODC setups are prepared according to client specifications.
• Oversee service flow during events, including food service, bar operations, and guest management.
• Manage inventories of linen, crockery, cutlery, service equipment, and ODC kits.
• Coordinate with vendors for rental items such as tents, lighting, sound, or décor (if required).

5. Financial and Administrative Duties

• Assist in preparing event budgets, cost estimates, and billing summaries.
• Monitor food and beverage costs and control wastage.
• Prepare post-event reports, feedback summaries, and improvement plans.
• Ensure timely documentation, billing, and coordination with the accounts team.

6. Guest Relations and Service Quality

• Maintain high levels of guest satisfaction by addressing requests promptly.
• Manage VIP events with personalized service.
• Handle complaints professionally and implement corrective actions.

Required Skills

• Excellent communication and customer service skills
• Strong leadership and team management abilities
• Knowledge of F&B service standards and event management
• Ability to multitask and work under pressure
• Strong organizational and problem-solving skills
• Good understanding of food safety and hygiene standards
• Willingness to work flexible hours, weekends, and holidays

Preferred Qualifications

• Bachelor’s degree or diploma in Hotel Management or Hospitality
• 3–5 years of experience in banquet operations or event management
• Experience handling ODC is highly desirable

Reporting To:

Food & Beverage Manager / Operations Manager

Job Type: Contract
Contract length: 24 months

Pay: AED7,000.00 - AED8,000.00 per month