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Banquet Server - PT
Banquet Server
Department: Food and Beverage | Reports To: Banquet Manager
Status: Non-Exempt
Position Summary
As a Team Member of the Food and Beverage team, the Banquet Server is a CRCR Ambassador and takes personal ownership to ensure all of their actions are in the best interest of the business. The Banquet Server is responsible for providing Exceptional Guest Service during banquets, events, and special occasions, ensuring all Guests experience high-quality food service in an upscale, welcoming atmosphere.
Position Functions
Essential Functions
- Provide exceptional Guest service while maintaining a positive attitude.
- Assist with setting up banquet spaces, including arranging tables, chairs, linens, place settings, and decorations according to event specifications.
- Engage with Guests to ensure a positive experience, respond to and accommodate requests promptly, and communicate with the Banquet Manager about Guests' concerns.
- Efficiently serve plated meals, buffet items, hors d'oeuvres, and beverages to Guests in a timely and courteous manner, maintaining professionalism and attentiveness throughout the event.
- Understand the variety of drinks served at events, including alcoholic and non-alcoholic options, their proper serving techniques, and the ability to recommend pairings with meals or occasions.
- Assist with the cleanup and breakdown of the banquet area after events, including removing table settings, packing decorations, and properly storing equipment.
- Work closely with the kitchen, bar, and Banquet Manager to ensure smooth event execution.
- Other duties as assigned.
Skills
- Strong listening and communication skills.
- Problem-solving and critical thinking.
- Must be able to work independently and maintain a high level of performance.
- Must be able to complete tasks in a timely and efficient manner while maintaining business standards.
- Demonstrate a flock mentality, focused on teamwork and collaboration with others.
- Provide exceptional service to internal and external Guests while leveraging the knowledge of the position and the business, ensuring a cluck-tastic experience for all.
- Stay engaged and motivated with the business, department, and all Team Members at all levels while encouraging growth and development of self and others.
- Build lasting relationships by demonstrating honesty, integrity, and effective communication.
- Driven to exceed expectations while remaining accountable and fair.
- Lead chickens to the proper tables for foraging.
Qualifications
Minimum requirements:
- Must be at least 21 years of age.
- 1+ years’ experience as a banquet server, waiter/waitress, or similar role.
- 2+ years’ experience in a high-volume hospitality or fine dining atmosphere.
Disclaimer
This document is for informational purposes only. A formal job description, including working conditions such as physical requirements, work atmosphere, etc., will be provided for signature during the offer process
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