Barber Shop Front Desk/Receptionist

Receptionist – Barbershop

We are looking for a friendly, reliable, and organized Receptionist to join our team. As the first point of contact for our clients, you’ll play a key role in creating a welcoming and professional atmosphere while supporting the barbers and ensuring the shop runs smoothly.

Responsibilities:

• Provide excellent customer service by greeting clients with a warm and professional attitude.
• Answer phones, handle inquiries, and assist with scheduling.
• Book and manage appointments using Vagaro software.
• Check out clients and process cash and credit card transactions accurately.
• Develop high-level knowledge of our service and products. Cross-sell and up-sell services and products
• Keep the shop clean and presentable, including sweeping, mopping, dusting, and maintaining restrooms.
• Support barbers by preparing hot towels, folding towels and capes, and offering drinks to clients.
• Maintain laundry (washing & folding) for the business throughout the day- towels, capes, etc
• Assist with any additional tasks to maintain a smooth workflow in the shop.

Qualifications:

• Previous customer service or receptionist experience preferred.
• Familiarity with Vagaro or similar booking software is a plus (training provided).
• Comfortable handling cash and credit card transactions.
• Friendly, professional, and team-oriented attitude.
• Strong communication and multitasking skills.
• Dependable, punctual, and able to maintain a clean and organized workspace.
• Ability to prioritize tasks and multi-tasking is critical to this role.
• Ability stand move around on a consistent basis for long periods of time. Ability to lift up to 30lbs.
• An ability to remain calm under stressful circumstances

Schedule & Pay:

• Starting Pay $12-$14
• Looking to Fill Full and Part-Time Positions/ 20-35 Hours Per Week
• Saturdays Required

If you’re outgoing, reliable, and enjoy providing excellent service in a fun, professional environment, we’d love to meet you!

Job Types: Full-time, Part-time

Pay: $12.00 - $14.00 per hour

Benefits:

• Flexible schedule

Application Question(s):

• Are you able to work Saturdays?
• Are you available for afternoon or evening shifts Monday - Friday if required?

Work Location: In person