Barista

Position Description:

The Barista is responsible for delivering an exceptional guest experience through friendly, efficient service while maintaining ParkX brand standards. This role serves as a guest relations ambassador, ensuring a welcoming environment through professionalism, teamwork, and attention to detail. The Barista supports daily operations by preparing beverages, handling point-of-sale transactions, and maintaining a clean and safe workspace.

Responsibilities

• Provide courteous, professional, and engaging service to all guests and associates at all times
• Prepare and serve beverages and food items in accordance with brand standards and recipes
• Operate point-of-sale (POS) systems accurately and efficiently
• Maintain cleanliness and organization of the café, equipment, and service areas
• Uphold company standards for work procedures, dress, grooming, punctuality, and attendance
• Adapt to changes in work areas and operational procedures with a positive, flexible attitude
• Demonstrate a willingness to learn new skills and continuously improve existing ones
• Identify and resolve routine operational issues independently; ask for assistance when needed
• Actively support team members and assist with additional duties as required
• Follow all company safety and security policies and procedures at all times
• Properly handle keys, equipment, and materials in accordance with established protocols
• Use safe lifting techniques and follow guidelines for handling heavy objects and carts
• Safely use, store, and handle cleaning chemicals and supplies
• Promptly identify and report safety hazards or security concerns to management
• Serve as a guest relations ambassador, reinforcing a positive and welcoming environment
• Perform other duties as assigned
  
  

Qualifications

• Ability to communicate clearly and professionally in English
• Strong customer service skills with the ability to interact effectively with guests
• Self-starter with a calm, even disposition and a team-oriented mindset
• Willingness to assist co-workers and “pitch in” as needed
• Ability to operate a point-of-sale system
• Ability to lift and carry up to 50 pounds
• Ability to push and pull carts weighing up to 150 pounds
• Commitment to maintaining a professional appearance and demeanor
  
  

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Spend time sitting, standing, and walking
• Spend time making repetitive motions
• Push, pull or lift to 50 pounds
• Able to use his/her hands to manipulate/control tools and/or objects
• Work under distracting or uncomfortable noise levels
• Work indoors in a temperature-controlled environment and outside
• Respectful of shared workspace and physical proximity with other