Barista

MOTW Coffee, is a place that serves with a purpose. We are looking for hard working, passionate and kind staff members to add to the team. We truly admire applicants that will go above and beyond to make our customers feel welcomed into all our shops. If you know you love people and coffee, then you are applying to the right place. Please read the expectations of the position and answer the questions with all honesty, we are looking forward to reading your application:

Full time/Part Time, Barista Description

Description:

• The MOTW Barista position focuses on preparing drinks that are not limited to coffee, teas, smoothies and chairs. While also providing excellent customer service. We pride ourselves on our customer service and it gives us the joy to know that our own baristas care for our customers. Barista’s have the opportunity to grow with the company based on performance scores and personal growth.

Duties/Responsibilities

• Greeting Customers as they walk into the shop
• Educating customers on our drink and pastry/ food menu
• Up-selling special items on the menu
• Cashier duties

Taking orders via the clover system writing drink orders on cups
Preparing pastries for in-house or to-go orders
Accepting door dash orders and fulfilling them

• Completing Opening, During the day, and Closing procedures successfully posting fully checked off procedures in their designated tab on slack

Maintaining a clean space behind the bar and in the common cafe areas at all times.

• Restock and put away any inventory that may be delivered to the shop. This includes all orders from instant whip

Items dropped off by other team members and the owner
Any other future companies we may work with on deliveries.

• Check if brewing equipment operates properly and report any maintenance needs
• Comply with health and safety regulations
• Maintaining a positive work environment here at MOTW with fellow employees, customers and owners:If you have an issue with anything please refer to communicating with the manager.

There should be no negative commentary at MOTW, we pride ourselves on having a fun work environment the last thing we want is drama at the workplace.

• Communicate customer feedback to managers and recommend new menu items
• Know your own weaknesses and strengths and work around it with your teammates: If you are stronger behind the cash register then take the lead on taking orders. If you think you are stronger at making drinks and quicker then take the lead in a kind manner. But from time to time push yourself to grow in all the areas at the coffee shop.
• There will be constant changes made while working here at MOTW, we require employees to be flexible and understanding as systems and processes may change.
• Deep cleaning tasks will be assigned from time to time, when the store is slow, or just when needed.
• Arrive on time to all shifts:

If you do not clock-in, then we can not calculate your pay so please be sure to be responsible with your own time.

Initials

Private Events

• There will be opportunities for baristas to pick up private events. Some events may even include extra pay based upon the nature of the event.
• Duties/Responsibilities:

All opening, during the day and closing procedures must be fulfilled based upon the time of any event.This includes any other requests that may be submitted by the owner, manager or private event contractors.

Work Attire

Always come to the job looking presentably, as first impressions with customers always are important.

• No Ripped jeans
• No crop tops
• Closed-toe shoes, no sandals or slides unless it covers the toes
• No graphic tees that may present political views or profanity

Compensation:

$10/hour + tips (average $16-$20 hour total earnings)

Job Type: Full-time

Pay: From $10.00 per hour

Expected hours: 16 – 40 per week

Benefits:

• Employee discount

Application Question(s):

• What is your age?
• What is your phone number?
• Do you have any coffee experience? If so please list below
• Do you feel that you would be capable of presenting excellent customer service at all MOTW Coffee shop locations? Please explain.
• We care for our teammates health, please do let us know of any health issues that we may need to be aware of.
• Please list all past employment experience if there is any.
• What makes a job fun and motivating for you?
• Are you capable of carrying 25lbs at the least?
• Why did you chose MOTW? How did you hear about the position?
• Are you currently working another job at the moment?
• How many days/hours are you looking to work for at motw?
• Do you speak any other languages? If so please list below:
• What shift do you prefer? (Morning, Mid, and evening)

Work Location: In person