- Ensure all guests receive positive and professional service to the highest standards to exceed the customer’s expectations.
- · Take and process customer’s orders in an accurate and timely manner.
- · Understand and anticipate customer needs, being attentive but not intrusive.
- · Have a complete and thorough knowledge of all menu items in order to be able to describe and recommend products to customers.
- · Ensure product quality and consistency is delivered at all times to Brand guidelines and Company standards.
- · Maintain cleanliness and hygiene standards. Monitor regularly through audit and quality checks as per operational requirements.
- · Work within operational procedures to ensure beverage preparation process remain within Company and Municipality guidelines.
- Carry out additional tasks as instructed by management.
Education/ Qualification
· Certification in Food and Beverage/ Catering would be an advantage
Experience
· 2 years of relevant experience in the food and beverage industry
Functional Skills & Specific Knowledge
· Able to communicate in English (verbal, reading and writing) &Arabic (verbal).
· Interest and enthusiasm for the hospitality industry.
Competencies
· Achievement Drive
· Flexibility
· Taking Ownership
· Team Working
· Serving Customers
Job Types: Contract, Full-time
Work Location: In person