Barista in Training - Pro Shop

Barista in Training (BIT) - Proshop

Joe Coffee is looking for passionate, experienced, and curious coffee enthusiasts to join our ProShop team in NYC. Our ProShop is a hub for coffee lovers—a space where quality, craft, and hospitality intersect, and where every cup is an opportunity to educate, inspire, and connect with fellow coffee aficionados.

As a BIT in our ProShop, you’ll have the chance to dive deep into specialty coffee, explore a variety of brewing methods, learn about rotating guest roasters, and grow into a certified Joe Coffee barista. We’re seeking team members who take coffee seriously, are eager to develop their craft, and are excited to deliver the thoughtful, high-quality experience our customers expect.

The ideal candidate is motivated, attentive, and passionate about coffee—someone who enjoys asking questions, experimenting with techniques, and sharing their knowledge with guests. Strong candidates are reliable, friendly, fast-paced, and thrive in a collaborative, team-focused environment.

Compensation $17 per hour + tips

Key Responsibilities

As a Barista in Training, you will support daily cafe operations while building the foundational skills needed to become a certified Joe Coffee barista. Responsibilities include:

• Deliver welcoming, inclusive, and attentive customer service that reflects Joe Coffee’s hospitality standards
• Accurately operate the POS system, including order entry, cash handling, and payment processing
• Prepare non-espresso beverages and food items according to company recipes and quality standards (drip coffee, cold brew, tea, matcha, seasonal drinks, etc.)
• Maintain cafe cleanliness, organization, and food safety by following established cleaning and sanitation standards
• Actively participate in training, coaching, and feedback to build skills and prepare for full barista certification

Benefits & Perks

At Joe Coffee, we care deeply about the well-being, growth, and happiness of our team. We offer a comprehensive benefits package designed to support employees both at work and beyond.

Health & Wellness

• Medical, Dental, and Vision Insurance – Available after six months of employment
• Beyond Med Access – Support for elective procedures not tied to medical plan eligibility
• Pre-Tax Commuter Benefits – Save on eligible transit and commuting expenses
• Employee Assistance Program (EAP) – Confidential mental health, legal, financial, and personal support
  • Hourly employees must average 30 hours per week to qualify for benefits where applicable

Financial Support

• 401(k) Retirement Plan – Start saving for your future with employer match
• Bonuses & Incentives, including:
  • Employee referral bonuses
  • Renewing or obtaining food handler’s permits
  • Team-based recognition programs
  • Special events such as the Halloween Costume Contest

Growth & Development

• In-Depth Barista Training – Hands-on learning to hone your craft
• Paid Continuing Education – Opportunities to expand skills and explore new interests
• Mentorship Program – One-on-one guidance to support professional growth
• Origin Trips – Opportunities to travel and learn about coffee at the source

Community & Culture

• The Joe Show – Our signature community-building event
• Holiday Celebration – A festive end-of-year gathering for the entire team
• Latte Art Throwdowns – Friendly competition and connection through coffee

Additional Perks

We continuously evolve our benefits to meet the needs of our team. In the past, offerings have included:

• Subsidized Citi Bike or Lyft Pink memberships
• Free financial literacy workshops

About Joe Coffee Company

Joe Coffee Company was founded in 2003 by Jonathan Rubinstein as a single specialty coffee shop in Manhattan’s West Village, with a simple vision: brew exceptional coffee and create a welcoming space for the community.

Today, Joe Coffee operates 23 cafes across New York and its own Roastery in Long Island City, while remaining deeply committed to quality, hospitality, and education.

At Joe, we believe a great coffee experience relies just as much on the barista as it does the coffee. That’s why we invest in industry-leading training and the long-term success of our team. As an early pioneer of artisan coffee in New York, we’re proud to continue innovating, growing, and leading as the specialty coffee movement evolves.

Equal Employment Opportunity

Joe Coffee Company is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion or belief, national origin, citizenship, ancestry, age, disability, sex, gender identity or expression, sexual orientation, marital status, pregnancy, veteran or military status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

We are committed to providing reasonable accommodations to qualified individuals with disabilities and encourage applicants to request accommodations during the hiring process if needed

• Prior coffee shop experience is desirable
• Prior experience serving guests
• Able to work a flexible schedule