Barista Shift Leader

Job Summary
We are seeking a dedicated and experienced Shift Leader to join our team. The ideal candidate will be responsible for overseeing daily operations, ensuring exceptional customer service, and leading a team of staff members in a fast-paced café environment. This role requires strong leadership skills, a passion for coffee and food service, and the ability to manage time effectively.

Duties

• Supervise and coordinate daily activities of café staff to ensure smooth operations.
• Provide outstanding customer service by addressing customer inquiries and resolving any issues.
• Train new employees on café procedures, food safety standards, and customer service expectations.
• Manage cash handling processes, including cashiering and basic math calculations for transactions.
• Ensure compliance with food safety regulations and proper food handling practices.
• Assist in food preparation and serving to maintain high-quality standards.
• Utilize Aloha POS or Micros POS systems for order processing and sales tracking.
• Monitor inventory levels and assist with ordering supplies as needed.
• Foster a positive work environment that encourages teamwork and collaboration.

Qualifications

• Previous experience in the food industry or café setting is preferred.
• Familiarity with Aloha POS or Micros POS systems is a plus.
• Strong time management skills to prioritize tasks effectively in a busy environment.
• Excellent customer service skills with the ability to engage positively with customers.
• Barista experience or coffee knowledge is highly desirable.
• Understanding of food safety regulations and practices related to food preparation and handling.
• Basic math skills for cash handling and retail math calculations.
• Ability to work flexible hours, including weekends and holidays as needed. Join our team as a Shift Leader where you can showcase your leadership abilities while providing excellent service in a vibrant café atmosphere!

Job Types: Full-time, Part-time

Pay: $13.00 - $20.00 per hour

Work Location: In person