Barista Shift Leader

Overview
Join our vibrant café team as a Barista Shift Leader and become the heartbeat of our customer experience! In this dynamic role, you will lead by example, inspiring your team to deliver exceptional service while managing daily operations with enthusiasm and precision. Your passion for coffee, food service, and team leadership will help create a welcoming environment where every guest feels valued and satisfied. This is an exciting opportunity to develop your leadership skills in a fast-paced, friendly setting that celebrates quality, teamwork, and community.

Responsibilities

• Lead and motivate a team of baristas during your shift, ensuring smooth operations and excellent customer service at all times
• Oversee daily café activities including food and beverage preparation, cash handling, and POS transactions using systems like Aloha POS and Micros POS
• Maintain high standards of food safety, food handling, and cleanliness in accordance with health regulations
• Manage customer interactions with professionalism, resolving issues promptly to ensure a positive experience
• Assist in training new team members on coffee techniques, serving procedures, POS systems, and food safety protocols
• Monitor inventory levels and assist with stock replenishment to ensure product availability
• Support sales goals by promoting menu items and upselling when appropriate

Experience

• Prior barista experience in a café or food service environment is highly preferred
• Proven leadership skills with experience supervising or leading shifts in a retail or food industry setting
• Strong knowledge of POS systems such as Aloha POS and Micros POS for efficient transaction processing
• Excellent time management skills to prioritize tasks effectively during busy periods
• Demonstrated ability to deliver outstanding customer service with positive communication skills
• Basic math skills for cash handling, retail math calculations, and sales transactions
• Familiarity with food safety standards, food preparation techniques, and serving practices

Join us as a Barista Shift Leader to energize your career while creating memorable experiences for our guests. Your dedication to quality service combined with your leadership will help foster a welcoming atmosphere where both customers and team members thrive!

Job Types: Full-time, Part-time

Pay: $17.50 - $19.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Work Location: In person