Position Summary:
The Barista is responsible for delivering high-quality beverages, food, and hospitality to guests at Topeca Coffee cafés. This role focuses on exceptional customer service, accurate beverage preparation, and consistent execution of café standards. Baristas play a key role in creating a welcoming environment and upholding the brand experience during every guest interaction.
Key Responsibilities:
Customer Service & Hospitality
- Greet guests warmly and provide friendly, knowledgeable service.
- Take orders accurately and efficiently.
- Address guest questions and resolve basic concerns professionally.
Beverage & Food Preparation
- Prepare coffee, espresso beverages, and food items according to recipes and standards.
- Maintain beverage quality, speed, and consistency.
- Follow proper brewing, milk handling, and presentation procedures.
Café Operations & Cleanliness
- Maintain cleanliness and organization of workstations, equipment, and guest areas.
- Follow opening, closing, and side work procedures.
- Adhere to food safety, sanitation, and safety standards.
Teamwork & Communication
- Work collaboratively with teammates and shift leaders.
- Follow direction from Lead Baristas and Café Managers.
- Communicate needs, issues, or supply concerns promptly.
Performance Expectations
- Consistent delivery of high-quality beverages and service
- Positive guest feedback and hospitality standards
- Reliability and punctuality
- Adherence to safety, cleanliness, and operational procedures
- Willingness to learn and improve skills
Required Qualifications:
- Previous barista or customer service experience preferred but not required
- Strong customer service mindset
- Ability to work in a fast-paced environment
- Willingness to learn coffee preparation and service standards
- Effective communication and teamwork skills
Physical & Work Environment Requirements:
- Café environment
- Extended periods of standing and walking
- Ability to lift up to 40 lbs
- Exposure to hot equipment, steam, and cleaning chemicals
Schedule & Availability:
- Part-time or full-time, hourly position
- On-site presence required
- Early mornings, evenings, weekends, and holidays as required
Equal Employment Opportunity Statement
Topeca Coffee is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Relocate:
- Tulsa, OK 74120: Relocate before starting work (Required)
Work Location: In person