Barista/Cashier

A barista in a boba milk tea shop plays a crucial role in ensuring the quality of the beverages served and providing excellent customer service. Here are typical job roles and responsibilities for a barista in such a setting:

Beverage Preparation

• Prepare and brew various types of tea, including black tea, green tea, and herbal tea.
• Make milk tea blends by combining tea, milk, and sweeteners according to customer preferences.
• Prepare fruit-based tea and smoothie beverages.
• Ensure the consistency and quality of each beverage.

Equipment Operation:

• Operate and maintain equipment such as tea brewers, blenders, and milk frothers.
• Ensure that all equipment is clean and in good working condition.

Customer Service:

• Greet customers in a friendly and welcoming manner.
• Take customer orders accurately and provide recommendations as needed.
• Prepare and serve beverages efficiently, maintaining a focus on quality.
• Address customer inquiries and concerns in a professional manner.
• Handle cash transactions and maintain cash register accuracy.

Cleanliness and Sanitation:

• Maintain cleanliness and hygiene standards in the preparation area.
• Clean and sanitize equipment, countertops, and utensils regularly.
• Follow health and safety guidelines to ensure food safety.

Inventory Management:

• Monitor inventory levels of tea leaves, milk, syrups, and other ingredients.
• Report inventory shortages and assist with restocking as needed.
• Rotate stock to ensure freshness and minimize waste.

Menu Knowledge:

• Stay informed about the menu offerings and any special promotions.
• Be able to explain menu items to customers and make recommendations.

Customization:

• Customize beverages based on customer preferences, such as adjusting sweetness levels, ice, and toppings.
• Pay attention to dietary restrictions and accommodate special requests.

Teamwork:

• Collaborate with colleagues to maintain a smooth workflow.
• Help with training new employees when necessary.
• Assist with tasks like cleaning and restocking during slower periods.

Job Type: Part-time

Pay: From $18.45 per hour

Work Location: In person