Barista/Front of House Counter

Eva’s Little Kitchen is an eclectic and modern bakery, café, and catering company, offering a variety of provisions that are both delicious and beautiful. We serve everything from breakfast pastries, cookies, and cake, to family-style meals, sandwiches, salads, soup, and more! Everything is scratch-made and prepared in-house by our talented team of cooks. We seek to provide delight and comfort to each of our customers through our warm hospitality and spectacular, globally-inspired food. We believe in the power of food to bring people together and our success depends on our amazing, hardworking staff. Eva’s Little Kitchen is proud to offer a comfortable, clean, and modern work environment and training in each position. In addition to competitive pay, we are committed to helping our team grow within our company. We aim to provide a work/life balance that is hard to find in the food industry. Join our team and become part of our exciting, rapidly growing company! We are looking for reliable, team players who are looking for long-term employment in a steady environment.

As a Front of House Counter Staff member, you will play a pivotal role in creating a positive experience for our customers. Your main responsibility will be to ensure efficient service at the counter, handle transactions, and interact with customers in a friendly and courteous manner. Barista experience is preferred, but we are willing to train candidates with a strong customer-oriented mindset and a willingness to learn.

Eva’s Little Kitchen offers a comfortable work environment and extensive training in each position. Employees will gain valuable service experience working at the front line of a cafe environment while acting as an ambassador for our company, and providing a high level of hospitality to customers.

Responsibilities:

• Greet customers with a warm and welcoming demeanor as they enter the bakery/cafe.
• Take customer orders accurately and efficiently, providing recommendations and describing menu items as needed.
• Prepare and serve coffee, tea, and other beverages to the highest quality standards.
• Assist with preparing and serving bakery items, such as pastries, sandwiches, and desserts.
• Handle cash and electronic transactions securely and accurately using our point-of-sale system.
• Maintain a clean and organized counter area, ensuring a visually appealing and sanitary environment.
• Regularly restock items at the counter and bakery display to ensure products are always available.
• Respond to customer inquiries, address concerns, and resolve complaints in a professional manner.
• Uphold company policies and procedures, including health and safety regulations.
• Collaborate with other team members to maintain a smooth and efficient workflow.
• Participate in periodic team meetings and training sessions to enhance product knowledge and customer service skills.

Requirements:

• Previous experience in a similar role or barista experience is preferred, but not mandatory. Willingness to learn and a passion for delivering exceptional customer service is essential.
• A customer-oriented and friendly attitude with the ability to engage and connect with customers effectively.
• Strong organizational skills to handle multiple tasks efficiently and maintain an orderly work area.
• Attention to detail in processing orders, handling transactions, and ensuring accurate inventory management.
• A commitment to cleanliness, hygiene, and food safety standards.
• Flexibility to work in a fast-paced environment and adjust to changing demands.
• Availability to work weekends, holidays, and occasional evening shifts.
• We ask that you have availability for 2-3 shifts a week. We are looking for part-time availability, 20-30 hours per week.
• Applicants must be enthusiastic, hard-working, possess strong guest service skills, eager to learn, and be able to work in a professional kitchen environment.
• We are seeking self-motivated employees who work well in a fun, positive, fast-paced team environment with possibilities for advancement.
• Previous cafe counter staff, barista, or restaurant front-of-the-house experience is helpful, but not mandatory.

We are currently hiring for both our Bedford and West Concord locations, with a Barista heavy focus in West Concord.

If interested in applying for this position, please respond with your resume and 2-3 dates and times that you are available to come in for an interview.

Job Type: Part-time

Pay: $19.00 - $22.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid sick time
• Paid training

Shift:

• 8 hour shift
• Day shift
• Morning shift

Work Location: In person