BARISTA/SERVER/COOK

Overview
The purpose of a Bistro Attendant is to prepare and serve food and/or beverages to guests according to hotel brand standards and in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensure knowledge of menu and restaurant promotions and specials, including ingredients and preparation.
• Respond to guest requests in a timely, friendly and efficient manner. ..
• Prepare and deliver food and beverage orders in a timely manner.
• Ensure guest satisfaction throughout the meal service.
• Serve alcohol/non-alcoholic beverages in accordance with federal, state, local and company regulations.
• Ensure prep and service station is well-stocked at all times.
• Perform side work and any other duties as designated by supervisor.
• Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.
• Demonstrates accuracy and thoroughness.
• Monitors own work to ensure quality.
• Provides the best possible service to clients and customers.

Associate demonstrates acceptable PRODUCTIVITY standards

• Meets or exceeds productivity standards.
• Produces adequate volume of work efficiently in a specific time.

Skills

• Associate demonstrates excellent CUSTOMER SERVICE SKILLS

Associate demonstrates INITIATIVE

• Asks for and offers help when needed.
• Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance

• Takes responsibility for own actions.
• Performs work with little or no supervision; works independently.
• Can be relied upon regarding task completion and follow up.

EDUCATION AND EXPERIENCE REQUIREMENTS:High School diploma or equivalent and/or one – two years related experience and/or training.QUALIFICATIONS

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Responds to requests for service and assistance.
• Demonstrates the desire and ability to provide high quality service to both internal and external customers.
• Solicits customer feedback to improve service.

Join our team as an Attendant where your contributions will help create memorable dining experiences for our guests!

Job Type: Full-time

Pay: $15.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Referral program
• Vision insurance

Shift:

• Morning shift

Experience:

• Barista: 3 years (Preferred)
• Service: 3 years (Preferred)
• Cooking: 3 years (Preferred)

License/Certification:

• ServSafe (Preferred)
• TIPS (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Preferred)

Ability to Commute:

• Reno, NV 89501 (Required)

Ability to Relocate:

• Reno, NV 89501: Relocate before starting work (Required)

Work Location: In person