Barista/Shift supervisor

Job Overview
Join our vibrant café team as a Barista/Shift Supervisor, where you’ll be the heart of the customer experience! In this dynamic role, you’ll craft exceptional coffee beverages, deliver outstanding customer service, and lead your team through smooth and efficient shifts. Your energy and leadership will ensure every guest leaves satisfied and eager to return. This position offers an exciting opportunity to develop your skills in a fast-paced, friendly environment while supporting the daily operations of our bustling café. All roles are paid positions, emphasizing our commitment to valuing every team member’s contribution.

Duties

• Prepare and serve high-quality coffee drinks, beverages, and light food items with precision and care.
• Provide exceptional customer service by greeting guests warmly, taking orders accurately, and ensuring their needs are met promptly.
• Manage POS systems such as Aloha POS and Micros POS to process transactions efficiently and accurately.
• Oversee shift operations, including cash handling, food safety compliance, and food preparation standards.
• Lead by example in maintaining cleanliness, food handling safety, and adherence to health regulations within the café environment.
• Assist in training new team members on food service procedures, POS systems, and customer engagement techniques.
• Support sales goals by promoting menu items and upselling products to enhance guest satisfaction and revenue.
• Handle cash registers with accuracy using retail math skills while managing cashiering responsibilities during busy periods.
• Ensure smooth shift transitions by managing time effectively, delegating tasks appropriately, and maintaining a positive team atmosphere.

Experience

• Previous barista experience in a café or food service setting is highly preferred.
• Proven experience with POS systems such as Aloha POS or Micros POS is advantageous.
• Strong customer service skills with a friendly, energetic attitude that creates a welcoming environment.
• Demonstrated ability to manage time effectively during busy shifts while multitasking efficiently.
• Knowledge of food safety standards, food handling procedures, and basic math for cash handling and retail transactions.
• Experience supervising or leading a team within a retail or food industry setting is a plus but not required; leadership qualities are valued highly.
• Familiarity with serving techniques, coffee preparation methods, and food industry best practices will set you apart. Embark on an exciting journey where your enthusiasm fuels great experiences! We’re dedicated to fostering growth and supporting your career development in the vibrant world of café service.

Pay: $20.00 - $22.00 per hour

Work Location: In person