Barista/Waiter for DUOMO

Title of Job

Barista/Waiter for DUOMO

Summary of Job Profile

The role of a barista in a restaurant is multifaceted, requiring a blend of technical skills, customer service abilities, and teamwork. Baristas play a crucial role in creating a positive dining experience through their expertise in beverage preparation and their interactions with customers.

Key Responsibilities of a Barista

1. Beverage Preparation :

• Prepare and serve a variety of beverages including coffee, espresso, tea and specialty drinks. This involves understanding different brewing methods and recipes to ensure quality and consistency.
• Create visually appealing drinks, such as latte art, to enhance the customer experience.

1. Customer Service :

• Interact with customers by taking orders accurately, answering questions about the menu, and making recommendations based on preferences.
• Ensure customer satisfaction by providing a friendly and welcoming atmosphere, addressing complaints, and maintaining a positive dining experience.

1. Equipment Operation and Maintenance :

• Operate and maintain coffee machines and equipment, ensuring they are clean and functioning properly. This includes routine cleaning and troubleshooting any issues that arise.

1. Cleanliness and Organization :

• Maintain a clean and organized workspace, including the coffee bar and seating areas, to comply with health and safety standards.
• Restock supplies such as coffee beans, milk, and syrups, and manage inventory to ensure availability of products.
• Work collaboratively with other staff members to meet daily operational goals and ensure smooth service during busy periods.

Requirements

High school diploma or 4 years UAE experience in food and beverage, or related professional area.