Bartender/Server

POSITION: Full Time Bartender

REPORTS TO: Bar Supervisor

OBJECTIVE: To provide quality service to hotel restaurant guests by providing prompt and courteous food and beverage service.

DUTIES & RESPONSIBILITIES:

• Meets and exceeds guest and team member expectations by providing exceptional service and teamwork.
• Provides value added service to guests by doing whatever reasonable and possible to meet or exceed guest expectations.
• Communicates effectively with guests, co-workers, and supervisors.
• Demonstrates teamwork by cooperating and assisting co-workers as needed.
• Handles difficult situations effectively.
• Meets Embassy Suites service standards.
• Performs other duties as required to meet Embassy Suites mission to “Enable people to make life on the road better”.
• Provides prompt, courteous service by bussing, serving, and setting tables.
• Accurately records, pre-checks, and picks-up all food and beverage orders.
• Sets tables as needed prior to guest arrival.
• Contributes to guest satisfaction by attending to restaurant customer needs.
• Acquires a working knowledge of hotel, in-house facilities, and local information to respond to guest questions in these areas as required.
• Attend and participate in daily Basic of the Day training.
• Informs manager of any guest dissatisfaction.
• Adheres to hotel policies and procedures.
• Attends work on time as scheduled.
• Follows hotel grooming and dress standards
• Minimizes safety hazards by following all safety rules and procedures.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
• Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate.
• At all times projects a favorable image of competence and professionalism of Embassy Suites to guests, co-workers, vendor and management staff.

As a Bartender, you would be responsible for performing the following tasks to the highest standards:

• Comply with all federal, state, and corporate liquor regulations
• Respond to guests in a timely, friendly, efficient, and proficient manner
• Educate guests on menu options and restaurant promotions
• Input orders into the Point-of-Sale database (POS)
• Ensure a high level of product knowledge
• Set-Up the restaurant and bar to mirror our brand image and exceed guest expectations
• Clear, clean, and sanitize complimentary area (tables, counters, floors, etc.)
• Restock bar items (plates, silverware, glasses, ice, etc.)
• Mop, dust, and perform daily and project maintenance of the restaurant area

What are we looking for?

We are recruiting team members with demonstrated experience to deliver the following:

• Required weekend, evening, and holiday availability
• Flexible scheduling
• Available to work a 6-hour or 8-hour shift
• Available to work PM shift
• Bartender experience required
• Passionate customer service provider
• Proven leader in the hospitality industry and in our communities.
• Team player
• Executes with a sense of urgency and discipline
• Punctuality and Perfect Attendance
• Ability to grasp, lift, and/or carry up to 30 lbs.
• English required
• High school diploma or the equivalent

Job Type: Full-time

Pay: From $11.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Evening shift
• Night shift

Work Location: In person