BDC Representative – Auto Dealership

Job Description

We are seeking a motivated and results-driven BDC Representative to join our growing dealership. This role is essential for managing leads, setting quality appointments, and driving showroom traffic.

Responsibilities

• Handle inbound and outbound calls, texts, and internet leads
• Schedule and confirm appointments for the sales team
• Follow up with customers using CRM (calls, SMS, emails)
• Qualify leads and collect basic customer information
• Maintain accurate records and notes in the CRM
• Work closely with Sales Managers and Sales Consultants
• Deliver excellent customer service at all times

Requirements

• Previous BDC or call center experience (automotive preferred)
• Strong communication skills (English required, Spanish a plus)
• Comfortable with high call/text volume
• Experience with CRM systems (DealerCenter, VinSolutions, etc. is a plus)
• Goal-oriented, organized, and able to multitask
• Reliable and punctual

Compensation & Benefits

• Base salary + commission (uncapped earning potential)
• Performance bonuses
• High lead volume provided
• Opportunity for growth within the dealership
• Professional and supportive work environment

Apply now and join a fast-growing automotive team!

Pay: $40,000.00 - $80,000.00 per year

Benefits:

• Employee discount

Language:

• spanish and english (Required)

Work Location: In person