BDN Account Manager

The Bangor Daily News, an innovative, award-winning and family-owned digital media company, has an immediate opening for an Account Manager to join our Bangor Print team. As the BDN Account Manager you will connect advertisers with BDN audiences through the daily newspaper, weekly and custom publications, and digital products.

Job Responsibilities:

• Sells, secures and processes print and digital advertising via inbound and outbound telephone calls and email contact from existing and prospective customers.
• Provides clear and concise proposals to customers, providing the product mix that best fits their marketing needs.
• Assist with in-paper groupings for daily and weekly papers
• Captures customer information and accurately inputs data into all systems - ex. Netsuite, Sharpspring, ATOL
• Orders customer campaigns in appropriate systems.
• Provides billing information to accounting timely and accurately.
• Maintains a client base and serves accounts, providing a high level of customer care.
• Resolves customer inquiries and complaints in a timely manner.
• Continually develops knowledge and is fluent on all BDN advertising and marketing products.
• Participates in regular training and coaching sessions.
• Responsible for seeking out and participating in continuous professional growth and development.
• Responsible for assisting with inbound customer service calls in an overflow capacity.

Job Specifications:

• Presents a positive, professional sales approach
• Articulate and well spoken
• Persuasive with strong closing skills
• Highly organized, motivated and determined
• Prior outbound/inbound sales experience preferred
• Ability to assess customer needs and make appropriate recommendations in a short time frame
• Previous print and/or digital advertising sales experience preferred

If you have these qualifications we want to talk with you. The BDN offers an excellent compensation and benefits package. If you think you would be our next great addition please submit your resume and cover letter.

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Education:

• High school or equivalent (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Bangor, ME 04401 (Required)

Work Location: In person