Beauty Salon Manager

The Beauty Salon Manager is responsible for overseeing the daily operations of the salon, managing staff, ensuring high customer satisfaction, and maintaining a clean, professional, and welcoming environment. The role includes managing schedules, supervising beauty professionals, maintaining inventory, and driving business growth.

Key Responsibilities

• Manage all salon operations, including staff scheduling, customer service, inventory, and cleanliness.
• Supervise and motivate a team of stylists, beauticians, and front-desk staff.
• Ensure the highest standards of service quality, hygiene, and client satisfaction.
• Monitor and manage daily sales, appointments, and customer flow.
• Handle customer inquiries, complaints, and feedback professionally.
• Train and onboard new team members and provide ongoing coaching.
• Maintain salon supplies and ensure proper stock levels.
• Implement marketing and promotional strategies to attract and retain clients.
• Track financial performance and generate daily / weekly / monthly reports.
• Ensure compliance with health and safety regulations and licensing requirements.

Requirements

• Diploma or certification in Cosmetology, Beauty Therapy, or Salon Management.
• 3+ years of experience in the beauty industry, with at least 1 year in a managerial role.
• Strong leadership, communication, and organizational skills.
• Knowledge of salon software for bookings, billing, and inventory (e.g., Fresha, Salon Iris).
• Passionate about beauty, customer service, and team development.
• Ability to handle a fast-paced environment and resolve issues quickly.
• Presentable, professional, and client-focused demeanor.
• Flexibility to work weekends, holidays, and peak hours.

Working Conditions

• Salon-based environment.
• May involve standing for extended periods.
• Must be comfortable working around beauty products, chemicals, and equipment.