Objective
To oversee all aspects of the salon operations and implement strategies to achieve performance targets.
Key responsibilities
- Prepare, implement and update business and marketing plans
- Manage the financial budget, control costs and prepare
- revenue and expense reports for owners/board of directors
- Ensure the salon's operating procedures and policies manuals are implemented and updated as required
- Supervise daily salon operations and liaise with department heads to ensure cleanliness, maintenance and service standards are upheld
- Assist in the development and updating of the salon menu
- Manage client feedback
- Reference and abide by the Salon's Standard Operating
- Procedures, Policies & Forms Manuals
Skills Minimum educational qualification(s)
- Hospitality or Salon Management qualification an advantage
- Business administration qualification an advantage
Minimum work experience required
Three (3) years salon management or hospitality management experience in an international standard salon/enterprise/hotel
Proven business skills required
- Operations management
- Financial reporting
- Human resource management
- Public relations and marketing
- Retail management
- Customer service
- Industry analysis