Responsibilities:

• Promote, work, and act in a manner consistent with the mission of the Avery Brewing Co. Restaurant: “We are dedicated to creating Contagious Loyalists through exceptional service and unbounded hospitality, delivering a world class product each and every time!”
• Maintain a professional and positive attitude with all employees and customers Deliver World Class customer service to all guests
• Educate guests on our beer portfolio, food menu, and brand history
• Guide guests in selecting Avery beers using beer style and flavor knowledge Take orders from guests and enter them into our POS system, Toast
• Clean and bus tables
• Work well independently and within a team.
• Handle and resolve customer complaints; communicate with management as needed Cross train in other FOH positions and support other sections as needed
• Stay educated about Avery beer through classes, blind tastings, and self-study

Qualifications:

• Demonstrates professionalism and good judgment Great communication skills
• Previous experience in the craft beer or service industry is a plus, but we are willing to train the right candidates who are enthusiastic about hospitality and have a desire to learn.
• Must be at least 21 years of age
• Safe Alcohol Service Training, Certified Beer Server, or Cicerone certification is a plus
• Physically capable of a variety of duties including but not limited to: lifting of 50 pounds or more, extended amounts of standing, stooping, crouching, and climbing, and working outside.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Expectations:

• Adherence to and modeling of established Avery Brewing Co. policies and procedures
• Ability to remain calm and driven in a high-volume environment
• A commitment to fostering a strong team culture and a willingness to go above and beyond for your coworkers
• A strong understanding of the brewing process, draft systems, and beer flavor profiles