Behavioral Health Case Manager

Medcentrek is seeking a Behavioral Health Case Manager that is either a clinical social worker or Psychiatric Clinical Nurse Specialist to execute medical administrative case management and readiness determinations. This is a part time position, estimated 850 hours annually in support of the National Guard, Puerto Rico Army National Guard.

Performance shall be on-site at will be performed at Camp Santiago Joint Training Center, Salinas, PR.

Contract Period of Performance: 3 Years

· Objectives The strategic objectives of this contract are to enhance the combat readiness and operational effectiveness of the Puerto Rico Army National Guard (PRARNG) by achieving the following outcomes: Objective 1: Accurate and Timely Medical Readiness Determinations: Deliver comprehensive, regulation-compliant (AR 40-501 / AR 40-502) medical and behavioral health assessments that provide PRARNG leadership with an accurate, real-time posture of the force’s deployability.

· Objective 2: Accelerated Return-to-Duty (RTD): Proactively case-manage Service Members (SMs) who are not Fully Medically Ready (FMR) by coordinating timely referrals, treatment plans, and waivers to minimize the time SMs spend in a non-deployable status.

· Objective 3: Robust Behavioral Health Support Network: Establish and maintain a comprehensive network of local, credentialed behavioral health resources and community partnerships to ensure continuous, high-quality care options for SMs, particularly those transitioning to or from Large-Scale Combat Operations (LSCO).

· Objective 4: Audit-Ready Data and Records Management: Ensure all hard-copy and electronic medical documentation (MODS, MHS Genesis, MEDCHART) is filed, updated, and safeguarded with near-perfect accuracy and in strict compliance with HIPAA and the Privacy Act, enabling data-driven command decisions.

Qualifications:

A Master of Social Work (MSW) degree from a CSWE-accredited institution with a current, active, valid, and unrestricted clinical social worker license;

OR

A master’s degree as a Psychiatric Clinical Nurse Specialist (CNS) with a current, active, valid, and unrestricted license.

Performance Outcomes/Job Duties:

Performance Outcomes: Behavioral Health (BH) specialists outcomes in support of the PRARNG medical readiness mission:

· Administrative Clinical Screening & Evaluation: The contractor shall perform initial and follow-up BH screening evaluations for SMs utilizing clinical interviews, medical documentation provided and collateral sources. The contractor shall determine provisional diagnoses with medical documentation provided and identify treatment plans that are in line with established Army regulation and Department of defense instruction related to Medical Readiness standards and mobilization requirements.

· BH Case Management: The contractor shall manage a caseload (not to exceed 300 SMs) of personnel referred from Medical Readiness Events (MRE). The contractor shall track and document all SM progress in MODS, MHS Genesis, and MEDCHART.

· Referral & Network Development: The contractor shall develop, maintain, and utilize a database of licensed civilian BH professionals. The contractor shall execute and track referrals for SMs to these networks or MTF/VA facilities to ensure continuous care.

· Administrative Dispositions: The contractor shall deliver written, clinically supported recommendations to the Contracting Officer’s Representative (COR) regarding the proposed removal of an SM from Line-Of-Duty or Incapacitation pay status due to BH conditions.

· Mobilization Readiness: The contractor shall execute on-site detailed records reviews during SRP/RSRP events and Mobilization Station Assistance visits. The contractor shall identify and document any BH concerns requiring correction prior to SM mobilization and prepare any written medical documentation required for mobilization requirements.

Administrative & Data Deliverables (Applies to all personnel): The following performance requirements are expected of all personnel performing non-personal services under this contract:

· Technical Literacy & Software Proficiency: The contractor shall ensure all provided personnel are technically literate and highly proficient in the use of standard, habitual office software suites (e.g., Microsoft Office: Word, Excel, PowerPoint, Outlook). Personnel must possess the technical aptitude to rapidly learn, navigate, and accurately input data into specialized military medical platforms, including but not limited to MODS, MHS Genesis, MEDCHART, and the Behavioral Data Portal. The Government will not provide basic computer or software training.

· System Data Entry: The contractor shall ensure all clinical and administrative data is entered into the appropriate military medical data systems within 72 hours of the service or encounter being rendered.

· Documentation Accuracy: The contractor shall deliver all correspondence, waivers, medical records, presentations, and reports free of significant grammatical or typographical errors, and formatted in accordance with applicable Army Regulations. All deliverables must be complete and contain no errors that would lead the intended recipients (e.g., State Surgeon, Unit Commanders) to draw faulty readiness conclusions.

· Regulatory & Privacy Compliance: The contractor shall execute all data and records management in strict compliance with the Privacy Act of 1974, HIPAA, and "For Official Use Only" (FOUO) / Controlled Unclassified Information (CUI) handling procedures.

The contractor will be expected to familiarize and comply with the following medical guidelines/processes:

· AR 40-501 (Standards of Medical Fitness)

· AR 40-502 Medical Readiness Program Department of the Army Personnel Policy Guidance (PPG) – Chapter 7 US CENTCOM Modification Mobilization guidelines.

· AR 600-85 (Army Substance Abuse Program (ASAP))

· AR 608-18 (Army Family Advocacy Program) Army Suicide Prevention Program

· FM 4-02.51 (Behavioral Health Treatment for Soldiers) – Chapter 8

· DoD Directive 6490.1 (Mental Health Evaluations of Members of the Armed Forces.

The contractor will be expected to familiarize and work with the following Government applications and systems:

· Medical Operational Data System (MODS) Applications

· MEDCHARTS and Health Readiness Record (HRR).

Pay: $50.00 - $70.00 per hour

Benefits:

• Relocation assistance

Work Location: In person