Behavioral Health Worker I/II

Description

Examples of Duties

(Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Observes and intervenes with persons who may be experiencing a level of psychological distress to determine the level of impairment due to mental health problems, including: self-care potential, support network availability, adequacy of living arrangements, financial status, employment status, and potential training needs.
• Interviews the clients and others at the onset of a crisis to provide support and assistance in problem resolution, and to coordinate or arrange for the provision of other needed services.
• Assists a clinician in preparing, administering, and supervising treatment plans; evaluates treatment progress and recommends modifications as appropriate to scope of service; participates and assists in facilitation of group sessions; and assists in assessing and providing services in crisis situations.
• Makes home or agency visits; plans activities and follow-up care for clients; instructs clients in a variety of activities; links clients to resources.
• Negotiates treatment objectives with the client or his/her legally authorized representative.
• Locates and coordinates the resources necessary to facilitate a successful home placement, which may include, but not necessarily be limited to: preplacement visits, negotiating written agreements with providers, monitoring the client's progress, consulting with the care provider, and insuring follow-up supportive counseling.
• Provides information to staff responsible for patient diagnosis, treatment and discharge planning.
• Collects and records pertinent social data; prepares daily records and summarizes progress of treatment for clients; maintains other records and prepares various reports including court reports if assigned.
• Assists in developing and maintaining effective communications between behavioral health service providers, and other community agencies; assists in the public relations of the program; participates in informational and educational activities at agency and community levels.
• Assists with design and implementation of departmental programs.
• Acts as a department liaison with community organizations and advisory boards in support of behavioral health or substance abuse programs and services.
• Performs related work as required, including copying and filing documents, entering computer information, scheduling appointments, etc.

Minimum Qualifications

Knowledge of:

Behavioral Health Worker I:

• Welfare and Institution Code Section 5328
• Code of Federal Regulation Title 42
• Health Insurance Portability and Accountability Act (HIPAA)
• Behavioral health, alcohol and drug problems of persons served in a specific program.
• Routine and basic health and safety practices.
• Interviewing and counseling techniques.
• Community resources related to behavioral health or substance abuse.
• Theory and techniques of group and individual therapy.
• Basic principles and methods of crisis counseling.
• Effective methods and techniques of communication.
• Basic dynamics of human behavior.
• Modern office practices, methods, and computer equipment and applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff.

• Recognized methods of treatment in dealing with individuals with behavioral, emotional, alcohol and/or drug related problems.
• Methods and Techniques of individual, group, family and crisis counseling.
• Multi-disciplinary approach to treatment.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff.
• Community organizations and lines of communication in a specific area; available community resources and sources of referral.
• Psychology and abnormal psychology; basic psychiatric terminology.
• Effects, side effects, and administration of psychoactive medications.
• Basic needs and problems of clients in emergency/crisis situations.
• Applicable California laws and regulations as they relate to assigned program.

• Work in a Walk-In or community environment in crisis situations to provide support and solution oriented intervention.
• Work evenings, nights and weekends dependent on assignment
• Work with, teach and counsel to a varied caseload of clients who may be confused, emotionally disturbed, irate or abuse alcohol or drugs.
• Establish rapport with clients.
• Work effectively with staff in carrying out the work of the team.
• Adhere to all Medi-Cal and Medicare regulations including documentation requirements.
• Maintain confidentiality of information about clients.
• Understand factors important to behavior patterns.
• Utilize basic computer software including word processing.
• Maintain basic medical records.
• Establish and maintain cooperative working relationships with those contacted in the course of work.
• Operate modern office equipment including computer equipment and specialized software applications programs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
• Assess situations involving clients with special needs and respond in a timely and effective manner utilizing a variety of appropriate interventions.
• Carry out a variety of treatment or special project activities under the direction of professional staff.
• Prepare thorough documentation and maintain accurate, systematic records.
• Effectively counsel clients.

• Evaluate therapy programs or special projects, and effect modifications as appropriate.

• An Associate’s Degree in psychology, social work, counseling or closely related field may substitute for two (2) years of experience.
• A Bachelor’s degree in psychology, social work, counseling or a closely related field may substitute for four (4) years of experience.

• Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a satisfactory driving record.

• 12 paid holidays
• 200 – 280 hours of Personal Time Off
• 12 paid Personal Flex Days

• $1,000 towards single benefits
• $1,694 towards employee + one dependent
• $2,184 towards family benefits
• $150 if you opt out of health insurance due to being covered under andother qualifying plan.

• Available Medical Plans: Anthem Blue Cross CARE PPO, Anthem Blue Cross CHOICE PPO, and Kaiser for those within their service area. Law Enforcement Anthem Blue Cross plan available for specific positions. Tuolumne County is not within the Kaiser service area.
• Dental Plan: Delta Dental
• Vision: VSP Vision Care
• Life Insurance: $50,000 + optional life insurance plan for purchase
• Accidental Death & Dismemberment Insurance: $50,000
• Retirement: CalPERS and Social Security
• Retirement: Deferred Compensation (457b)
• Longevity/Retention pay:
  • 5 years = 2.5%
  • 10 years = 5%
  • 15 years = 10%
  • 20 years = 15%
  • 25 years = 20%
• Education Incentive Pay: 1 Certificate 2.5%, 2+ Certificates 5%
• Law Enforcement Education Incentive Pay: 5% for bachelors, 5% masters
• POST Certificate Pay: Intermediate 3%, Advanced 7%, Supervisor 2.5%, Management 2.5%
• Education/POST Certificate Pay Maximum = 20%
• Probation: 26 completed pay periods

• Long-Term Disability
• Life Insurance
• Accident Insurance
• Critical Illness Insurance

• Credit Unions
• California 529 College Savings Program
• Propane Discounts
• Verizon & AT&T Wireless Discounts
• Employee Assistance Program (EAP)

• Employee 3.5% down payment and 2% closing cost assistance
• Student loan forgiveness
• Educational assistance program

• A Road Worker shall receive a twenty-five ($0.25) cent per hour pay differential for each hour assigned to perform as a heavy equipment operator, when that assignment exceeds five (5) hours in any given standard tour of duty.* Employees who work four (4) hours or more in a shift beginning between 8:00 pm and 4:00 am receive a shift differential of $8.00 per shift. *Upon successful completion of 160-hour training program.
• Social Workers, Social Service Supervisor I/II, Program Managers, and Deputy Directors receive a five (5%) percent salary differential.
• HCU employees who work between 6:00 pm and 7:00 am receive a shift differential of $3.00 per hour. The shift must start at 2:00 pm or later and applies to hours actually worked between 6:00 pm and 7:00 am.
• An IT Technician required to return to work or return to work on a day not regularly scheduled and work four (4) hours or more in a shift receive shift differential at the following rates:
  • 3:00 pm to 11:00 pm shift - $6.50 per shift
  • 11:00 pm to 7:00 am shift - $9.00 per shift
• OE3 employees who work four (4) hours or more in a shift receive shift differential at the following rates:
  • 3:00 pm to 11:00 pm shift - $6.50 per shift
  • 11:00 pm to 7:00 am shift - $9.00 per shift