Belonging and Engagement Coordinator

Position Summary

The City of Bozeman is now accepting applications for a Belonging & Engagement Coordinator to support our Communications Team. In this role, you will collaborate with City departments and local organizations to strengthen relationships with community groups and support engagement efforts that welcome participation from all. You will review policies, coordinate updates to the City’s Equity Indicators dashboard, coordinate community events, and share important resources with the public. The ideal candidate will be passionate about removing barriers, cultivating collaboration, and helping all residents feel seen and supported.

This is your opportunity to make a meaningful difference in your community by joining the City of Bozeman! You will be part of a passionate team driving positive change while enjoying a fantastic benefits package. Full-time City of Bozeman employees receive top-tier benefits including 15 vacation days, 12 sick days, 12 holidays, 8 weeks of paid parental leave, potential for bilingual pay, excellent retirement options, comprehensive health, dental, and vision plans, discounted ski tickets and gym memberships, and much more!

• Implements the Belonging in Bozeman Plan by coordinating City and community efforts and encouraging action and collaboration among community groups;
• Creates, maintains, and strengthens relationships with trusted individuals and organizations serving and representing diverse populations in the Bozeman community;
• Assists in the development of community engagement plans and processes with staff across the organization that welcome participation from all, including measures of accountability for work plans and projects;
• Identifies and removes barriers to participation in City and community services;
• Coordinates efforts across departments to track and report progress on the City’s Equity Indicators dashboard;
• Reviews City efforts, policies, and actions from an accessibility perspective and provides guidance and feedback, as assigned;
• Develops policy recommendations based on engagement efforts for review by City Commission and/or City Boards;
• Reports on progress on the Belonging in Bozeman Plan to staff, Belonging in Bozeman Steering Committee, City Commission, and other elected/appointed bodies;
• Revisits the Belonging in Bozeman Plan periodically and upon completion, revising and/or rewriting the action items based on community needs;
• Communicates general information and resources related to the delivery of City services and initiatives in coordination with the Communications & Engagement Manager;
• Organizes and facilitates engagement activities and events;
• Maintains related webpages and social media accounts;
• Keeps immediate supervisor and designated others accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems;
• Attends meetings, conferences, workshops, and training sessions and reviews publications and audio-visual materials to become and remain current on principles, practices, and new developments in assigned work areas;
• Responds to citizens’ complaints, questions, and comments in a courteous and timely manner;
• Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities;
• Performs other directly related duties consistent with the role and function of the classification.

Minimum Required Qualifications

• Bachelor’s Degree in Community Planning, Sociology, Organizational Behavior, Psychology, Cultural Studies, Public or Community Health or a related field; and
• Some (at least 2 years) experience with one year of experience in belonging work or human or civil rights required and one year of experience in program coordination, outreach, or public administration required; or,
• Any combination of experience and training which provides the equivalent scope of knowledge, skills, and abilities necessary to perform the work.

Required Knowledge, Skills, and Abilities

• Thorough knowledge of program coordination and outreach;
• Thorough understanding of dynamics around belonging, along with a high level of comfort and professionalism in discussing these topics;
• Some experience coordinating cross-functional teams including citizens and volunteers, community organizations, and projects;
• Some knowledge of, or ability to quickly learn, the function of services within the public sector, preferably within a municipal government;
• Some knowledge of, or ability to quickly learn, the overall functions, duties, and responsibilities of City departments/divisions;
• Ability to edit and maintain webpages, social media, and other communications channels;
• Ability and experience managing and consulting with teams, building effective working relationships, resolving conflicts, and building consensus at all levels of an organization and with diverse stakeholders;
• Ability to recognize and appropriately manage one's own and others' emotions and beliefs by demonstrating professionalism, self-awareness, and respect for differing perspectives;
• Ability to facilitate dialogue across differences in personal values and beliefs;
• Ability to actively seek out different viewpoints and leverage the benefits of different perspectives;
• Ability to build trust and assist people in managing change;
• Ability to foster an environment where culturally diverse people can work together cooperatively and effectively to meet community goals;
• Ability to establish and maintain effective working relationships with assigned supervisors, other employees, and the general public;
• Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language;
• Ability to understand and follow oral and/or written policies, procedures, and instructions;
• Ability to prepare and present accurate and reliable reports containing findings and recommendations;
• Ability to operate or quickly learn to operate a personal computer using standard or customized software applications appropriate to assigned tasks;
• Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions;
• Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
• Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology;
• Ingenuity and inventiveness in the performance of assigned tasks;
• Consistently performs assignments in accordance with the City’s Core Values of Integrity, Leadership, Service and Teamwork.

Required Special Qualifications

• Must possess a valid Driver’s License upon hire and obtain a Montana Class D Driver’s License within 60 days of employment;
• Offers for employment are conditional upon satisfactory response to the appropriate post conditional offer process.