Benefits Partner

The Benefits Partner is responsible for the daily hands-on administration of employee benefit programs, including health care, dental, vision, disability, life insurance, flexible spending accounts, and wellness initiatives. This role ensures smooth operations and provides thorough first line essential support to employees in managing and understanding their benefits

Key Responsibilities:

• Administration of employee benefits, document processing, reporting, billing, and collaboration with external vendors to ensure seamless operations.

• Review and validate monthly premium statements for all group insurance policies, ensuring accurate reconciliation with employee benefit elections

• Benefits administration, including enrollments, COBRA compliance, terminations, updates, beneficiary designations, disability claims, and accident and death benefits

• Empowers members with a comprehensive understanding of our total benefits package, providing clear guidance on plan provisions to support informed decision-making.

• Support the annual open enrollment process, ensuring smooth coordination and communication for all benefit programs

• Serve as first point of contact for employee inquiries regarding benefit programs, ensuring clear communication and thorough resolution while acting as a liaison with insurance carriers.

• Maintain compliance with ERISA, HIPAA, COBRA, ACA, and other relevant regulations, ensuring adherence to legal requirements in all aspects of our benefit programs

• Manage daily tasks and notifications within Workday, ensuring timely and accurate benefits administration.

• Maintain comprehensive benefit trackers to support efficient record-keeping.

• Administer the claims process for supplemental benefits, ensuring compliance and resolution.

Knowledge & Skills:

• Thorough understanding of employee benefits administration, best practices, and compliance with federal, state, and local employment laws and regulations, ensuring adherence to all applicable policies.

• Possess a keen attention to detail, ensuring accuracy and precision in all aspects of benefits administration, compliance, and employee communication

• Exhibit exceptional organizational skills, efficiently managing tasks, priorities, and documentation to support seamless benefits administration and compliance

• Demonstrate exceptional verbal and written communication skills, ensuring clarity, professionalism, and effectiveness in all interactions

• Demonstrate a proactive and independent approach, taking initiative to drive tasks forward and resolve challenges efficiently

• Strong time management skills with a proven ability to meet deadlines efficiently.

• Proficient in HRIS and benefit systems, with the ability to quickly learn new platforms as needed.

• Proficient with Microsoft Office Suite or related software with a heavy emphasis on Excel.

Education/ Experience:

• Bachelor’s degree in human resources, business administration, or finance, or equivalent experience in employee benefits coordination and administration.

• Minimum 3 years of experience in employee benefits coordination and administration.

• Certified Employee Benefit Specialist (CEBS) or other industry-related designation preferred.

• Experience with Self-funded group medical plan, highly preferred.

• Experience in Workday is preferred.

Benefits We Offer:

• Paid Holidays and Paid Time Off (PTO)

• 401(k) Retirement Plan

• Health and Vision Insurance

• Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program

• Supplemental Coverage (Disability, Critical Illness, Accident)

• Career Growth and Development Opportunities

We’re proud to be part of SGA Dental Partners, a group of practices across the Southeast committed to clinical excellence and community care.

Apply today—we’d love to meet you!