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Benefits Specialist

Under general supervision with some independent judgment, this position performs highly technical duties in the College’s Compensation and Benefits Office including but not limited to Active and Retiree benefits, COBRA, Life Insurance, STD, LTD, Worker’s Compensation, FMLA and other employee related benefits.

Minimum Qualifications

EDUCATION AND EXPERIENCE

One to two years of college credit (30 credit hours is equivalent to one year) or equivalent formal training in Human Resources or related.
Three years of human resources experience with a focus on benefits administration.
Specialized training in Worker’s Compensation and Maryland State Retirement practices preferred.

Criteria

CRITERIA: The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.

ESSENTIAL DUTIES

Facilitate new employee Orientation/Onboarding in the absence of Senior Benefits Specialist.
Responsible for the completed documentation entered in Colleague HR/Payroll system for retirees and answer inquiries regarding College Benefits for retirees.
Responsible for benefit and wellness related reports and surveys.
Forward all enrollment and change forms to the appropriate health, dental and vision carriers.
Answer inquiries and troubleshoots problems regarding claims.
Coordinate, record and deposit monthly health, dental and vision premium payments for retirees and dependents payment.
Responsible for calculating and preparing yearly auditors’ report on retiree and dependent Health Insurance payments.
Assist, when necessary, the Senior Benefits Specialist with completing and transmitting enrollment forms and beneficiary designation forms to the Maryland State Retirement System and the Optional Retirement Plan.
Assist the employees and retirees with notary services.
Assist with processing STD, LTD and Life Insurance claims for the employees.
Assist with consulting and providing participants with FMLA.
Responsible for completing and forwarding retirement material to MSRS.
Responsible for adding new retirees to the Colleague HR/Payroll database.
Transmit electronic files to MSRS the amount to be deducted from retiree’s monthly allotment for Group Health Insurance.
Responsible for scanning all retiree documents into the electronic filing system (ImageNow).
Act as a liaison with retirees, conduct retiree workshops and consultations.
Serve as the second retirement coordinator for Prince George’s Community College after attaining the Retirement Coordinator certificate.
Responsible for overseeing the distribution of retirees’ retirement gifts and supporting internal departments with employee retirement recognition efforts.
Scan documents related to employee files.
Review the monthly CareFirst Blue Cross/Blue Shield bill for accuracy before payment is processed.
Responsible for processing death claims including contacting beneficiaries, funeral homes, insurance companies and where applicable, MSRS.
Accountable for forwarding tax shelter materials to companies.
Participate in peak registration and maintain confidentiality of information.
Acting as liaison between vendors and the college community.
Perform other duties as required.

KNOWLEDGE, SKILLS AND ABILITIES

Detailed knowledge of current human resources and benefits administration practices, with strong customer service and communication skills to effectively consult with retirees.
Ability to work under pressure in a high-volume office environment.
Ability to work flexible schedule to meet operational needs when necessary.
Ability to work independently as well as collaboratively in a team environment
Knowledge of employee benefit programs, including health insurance, life insurance, disability programs, unemployment insurance, and Workers’ Compensation.
Ability to establish and maintain effective working relationships with colleagues at all organizational levels.
Proficiency in using standard office and HR-related software, including Microsoft Office Suite, Outlook, Perceptive Content, Microsoft Teams, Zoom, Webex, KRONOS, and Colleague.
Ability to handle confidential information with discretion, sensitivity, and professionalism.
Strong organizational skills, with the ability to prioritize work while maintaining accurate and well-structured records and files.
Ability to use initiative in completing recurring assignments with minimal supervision.

Job Requirements

PHYSICAL REQUIREMENTS

Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.

OTHER REQUIREMENTS

Required to work overtime when necessary.
Ability to communicate effectively in spoken and written standard English.
As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview.

ACCOMMODATIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential job duty. Prince George’s Community College provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Accommodation determinations are made on a case-by-case basis. If reasonable accommodation is needed, please contact the Equity, Culture, and Talent (ECT) department

Is Background Check Required?

Yes

Is the incumbent responsible for working with minor children or directly engaging with minor children on campus?

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