Benefits & Wellness Coordinator

About Us:

Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service – always delivering a warm and attentive health care experience that boosts patients’ state-of-mind, improves their health, and quality of life.

At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe it's what sets us apart from other employers.

For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.

About the Role:

Responsible for administering and promoting employee benefits programs and wellness initiatives to enhance the overall well-being and satisfaction of our workforce. This role requires strong organizational skills, excellent communication abilities, and a passion for promoting healthy lifestyles.

Schedule: Monday – Friday; 8:00 AM – 5:00 PM

Minimum Qualifications:

Experience/Education:

• Bachelor's degree in Human Resources, Business Administration, or related field, or 5 years of experience in benefits administration in lieu of degree
• SHRM-CP/ SHRM-SCP, or obtain in a year after hire
• 5 years of experience in benefits administration, wellness program management, or related role. Strong knowledge of employee benefits regulations, including ERISA, ACA, FMLA, and ADA. Experience with leave of absence management and accommodations processes
• Proficient at partner programs (i.e.: MS Outlook, Word, Excel).
• Ability to cope with ambiguous, changing environment while under pressure in a calm
• Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team.

Essential Functions:

• Coordinate all aspects of employee benefits programs, including health insurance, retirement plans, and other benefits.
• Serve as the primary point of contact for employee inquiries regarding benefits packages, eligibility, and enrollment processes.
• Collaborate with HR team and external vendors to ensure accurate and timely administration of benefits plans.
• Conduct regular audits of benefits data to ensure compliance with company policies and regulatory requirements.
• Develop, implement, and evaluate wellness initiatives aimed at improving employee health and productivity.
• Organize and promote wellness activities, such as fitness challenges, nutrition workshops, and mental health seminars.
• Partner with external resources, such as healthcare providers and wellness professionals, to deliver engaging and impactful wellness programs.
• Analyze metrics and feedback to assess the effectiveness of wellness initiatives and make recommendations for improvement.:
• Administer leave of absence programs, including FMLA, state-mandated leaves, and other company-specific policies.
• Serve as a resource for employees and managers regarding leave policies, procedures, and documentation requirements.
• Coordinate ADA accommodations for employees with disabilities, ensuring compliance with legal regulations and company policies.
• Facilitate communication and collaboration between employees, managers, HR, and external partners involved in leave and accommodation processes.
• Prepare and review monthly allocations of benefit invoices, ensuring accuracy and adherence to budgetary guidelines.
• Collaborate with finance and accounting departments to reconcile benefit expenses and resolve any discrepancies.
• Track and analyze benefit costs, utilization rates, and trends to support strategic decision-making and budget planning.
• Assist with the development of cost-effective benefit strategies and initiatives to maximize the value of employee benefits offerings.

About the Benefits:

• Competitive Compensation
• Comprehensive Medical Insurance
• Dental and Vision Insurance
• Company Life Insurance
• Voluntary Life and Disability Insurance
• Additional Voluntary Supplemental Plans
• Flexible Spending Account (Medical and Dependent Care)
• Health Savings Account
• 401K Retirement Plan
• Employee Assistance Program (EAP)
• Employee Discounts
• Ramsey SmartDollar Program
• Referral Program
• Tuition Assistance
• Paid Time Off
• 8 Paid Company Holidays

Patient Advocacy Statement:

At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do, regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. Whether we're working directly with patients or supporting them behind the scenes, our commitment to being a compassionate advocate is paramount. We understand that every interaction, every decision, and every effort contribute to the quality of care our patients receive.

Together, we strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey. This dedication to patient-centered care is what creates "The Palmetto Experience" — a standard of excellence that defines us and enriches the lives of those we serve.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.

OTHER

All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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