Bilingual Administrative Assistant - Chinese/English

About Us
Song of Songs Group is a growing music school serving students ages 4 through adult, offering private and group lessons in a supportive, high-quality environment. We’re looking for a highly organized and reliable Administrative Assistant to help keep daily operations running smoothly.

Position Overview
This role is responsible for the day-to-day administrative operations of the school. You’ll be the main point of contact for families, manage scheduling logistics, and support internal coordination to ensure a seamless experience for students and staff. Primary function will be to assisting Chinese speaking families on the responsibilities listed blow:

Key Responsibilities

• Manage student scheduling, rescheduling, and cancellations
• Handle incoming inquiries via email, phone, and text in a timely, professional manner
• Maintain accurate student records and attendance tracking
• Coordinate with instructors regarding schedules, room assignments, and updates
• Assist with billing, invoicing, and payment tracking
• Support enrollment and onboarding of new students
• Help organize recitals, events, and internal communications
• During downtime, take ownership of a focus area such as social media marketing, customer retention, student experience, or event planning
• Maintain a clean, organized, and welcoming school environment at all times
• General administrative support as needed

Qualifications

• Strong organizational and time management skills
• Excellent written and verbal communication
• Comfortable multitasking in a fast-paced environment
• Proficiency with Google Workspace (Docs, Sheets, Calendar)
• Experience with scheduling systems or CRM tools is a plus
• Prior administrative experience preferred
• Bilingual in Mandarin
• Interest in music or arts education is a plus

Schedule & Compensation

• Evening and/or weekend availability may be required
• Compensation based on experience

Why Join Us

• Supportive and collaborative team environment
• Opportunity to grow with a growing school
• Be part of a mission-driven organization focused on music education

To Apply
Please send your resume and a brief introduction outlining your experience and availability.

Pay: From $18.00 per hour

Work Location: In person