Bilingual Administrative Assistant (English & Spanish) – Full-Time (On-Site Miami)

Job Overview
We are seeking a dynamic and highly organized Bilingual Administrative Assistant to join our team full-time at our vibrant Miami office. This energetic role is perfect for a proactive individual who thrives in a fast-paced environment, excels at multitasking, and is fluent in both English and Spanish. As a key support figure within our organization, you will manage daily administrative operations, facilitate effective communication, and ensure the smooth functioning of our office. Your positive attitude, excellent organizational skills, and ability to handle diverse responsibilities will be instrumental in helping us deliver exceptional service and operational excellence.

Duties

• Serve as the first point of contact at the front desk, greeting visitors and directing calls with professionalism and courtesy using multi-line phone systems.
• Manage incoming correspondence, emails, and inquiries in both English and Spanish, ensuring timely responses and follow-up.
• Maintain organized filing systems—both physical and digital—using tools like Google Workspace and Microsoft Office—to ensure quick retrieval of documents.
• Perform data entry and bookkeeping tasks utilizing QuickBooks to support financial record-keeping and invoicing processes.
• Assist with calendar management, scheduling appointments, meetings, and coordinating events efficiently.
• Support office management activities including supply inventory, order placement, and maintaining a clean, welcoming workspace.
• Handle clerical duties such as proofreading documents, preparing reports, and managing mail distribution with accuracy and attention to detail.
• Provide excellent customer support by addressing client needs promptly while demonstrating strong phone etiquette and professionalism.
• Support personal assistant tasks as needed, including travel arrangements or special project coordination.

Qualifications

• Fluent in both English and Spanish with exceptional verbal and written communication skills in both languages.
• Proven experience in office administration or clerical roles with a strong understanding of office management practices.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Gmail, Docs, Sheets), and familiarity with data entry tools.
• Experience using QuickBooks for bookkeeping or financial tasks is highly desirable.
• Strong organizational skills with the ability to prioritize tasks effectively in a busy environment.
• Excellent phone etiquette with experience managing multi-line phone systems confidently.
• Demonstrated computer literacy with quick typing skills and attention to detail for proofreading documents.
• Prior experience supporting customer service functions or providing administrative assistance preferred.
• Knowledge of filing systems, calendar management, time management techniques, and office supply procedures is essential. Join us to be part of a lively team where your skills make an immediate impact! We value energetic professionals who are eager to contribute their talents in a collaborative environment dedicated to excellence in service delivery.

Pay: $24.33 - $35.00 per hour

Work Location: In person