Bilingual Apartment Complex Leasing Assistant

Job Overview
We are seeking a dynamic and bilingual (English/Spanish or other language) Apartment Complex Leasing Assistant to join our vibrant property management team. In this energetic role, you will be the welcoming face for prospective residents, guiding them through the leasing process with enthusiasm and professionalism. Your expertise will ensure smooth operations, compliance with fair housing regulations, and exceptional customer service. This position offers an exciting opportunity to be part of a fast-paced environment where your interpersonal skills and property management knowledge make a real difference. Position Reports directly to Regional manager.

Duties

• Greet prospective tenants in person and over the phone, providing engaging and informative tours of available units
• Assist applicants with leasing paperwork, including contracts, and other legal administrative processes
• Manage tenant inquiries related to property maintenance, lease terms, and community amenities using OneSite property management software
• Ensure compliance with Fair Housing regulations and landlord-tenant laws during all leasing activities
• Conduct data entry, filing, and record keeping for lease agreements, tenant files, and legal documents
• Support conflict management efforts by addressing tenant concerns promptly and professionally
• Upsell available units or amenities to maximize occupancy rates while maintaining excellent customer relationships
• Perform Unit Walks to ensure residents are following property rules per lease agreement
• Post rent delinquent notices following established rules by County Courts
• Document Work Orders & Coordinate with Maintenance Staff

Requirements

• Bilingual proficiency in English and Spanish (or other relevant languages) is essential for effective communication with diverse applicants
• Prior experience in property leasing, property management, or real estate administrative roles is highly preferred
• Knowledge of LIHTC (Low-Income Housing Tax Credit), Section 8 programs, and Fair Housing regulations is a plus
• Familiarity with Yardi, OneSite, or similar property management software tools is desirable
• Strong understanding of landlord-tenant law and legal administrative procedures related to leasing
• Excellent customer service skills combined with professional phone etiquette and conflict resolution abilities
• Office experience including data entry, filing, contracts management, and facilities coordination is beneficial
• Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment

Join us as a Bilingual Apartment Complex Leasing Assistant and become an integral part of creating welcoming communities! Your proactive approach and dedication will help residents find their perfect home while supporting our property’s success.

Pay: $17.00 - $20.00 per hour

Work Location: In person