Bilingual BHAP Bilingual Re-Entry Case Manager

Description

Boulder County Community Services Department is seeking to hire a Behavioral Health Assistance Program (BHAP) Bilingual Re-Entry Case Manager. This specialized role provides long-term, intensive case management for individuals transitioning from the criminal justice system back into the community. This position operates at the intersection of public safety and human services, requiring a professional who is equally comfortable working within a high-security correctional facility and conducting field-based outreach in the community. The primary focus is supporting individuals facing housing instability or unhoused status, substance use disorders, and co-occurring mental health disorders. We are looking for a collaborator who can navigate the complexities of the justice system while providing trauma-informed care and harm-reduction strategies to ensure successful client stabilization.

This is a full-time, benefited position that will work Monday - Friday 8:00am - 4:30pm. This position will work out of the Boulder County Jail located at 3200 Airport Rd Boulder, Colorado. Under Fair Labor Standards Act (FLSA) guidelines, this position is exempt.

Boulder County requires its employees to reside in the state of Colorado as of the first day of work.

Hiring Salary Range: $67,068.00 - $81,834 Annually

Tentative Hiring Timeline:

• Phone Screening: Week of June 1st
• First Round Interviews: Week of June 8th
• Second Round Interviews: Week of June 15th
• Language Proficiency Test: Week of June 15th
• Reference Check: Week of June 22nd

New employees receive an 80-hour bank of vacation at the time of hire, in addition to 8 hours of both vacation and medical leave accruals each month (Must not have been employed at Boulder County during the 12 months prior to re-hire date to qualify). Boulder County offers bountiful benefits, including pension contributions.

Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information.

Examples of Duties

• Transitional Case Management: Manage a specialized caseload of 15–20 justice-involved individuals, providing continuous, high-touch support across the transition from a correctional setting to community stabilization
• Stabilization & Advocacy: Drive efforts to increase client success by proactively securing stable housing, facilitating access to substance use recovery programs, and managing critical mental health linkages
• Bilingual Clinical & Cultural Navigation: Serve as a specialized bilingual liaison, providing culturally responsive advocacy and case planning in both English and Spanish to ensure equitable access to services and eliminate language barriers
• Systems Coordination: Act as a primary point of contact for a multidisciplinary network, including high-level coordination with Mental Health Partners (MHP), local housing authorities, and other partnering agencies—both internal and external
• Data Integrity & Reporting: Maintain rigorous, professional documentation and track client progress in alignment with departmental standards to ensure program accountability and outcome measurement
• In-Custody Coordination: Conducts one-on-one case planning sessions within the Boulder County Jail to prepare clients for release
• Multidisciplinary Collaboration: Participates in team meetings with jail medical staff, security, and transition teams to ensure a seamless continuum of care
• Field-Based Outreach: Performs direct outreach in the community to engage with unhoused clients and monitor progress toward stabilization goals. This includes, but is not limited to, work in parks, shelters, and private residences
• Resource Advocacy & Housing Support: Facilitates client access to essential services by identifying resources, supporting engagement with Medication-Assisted Treatment (MAT) clinics, and coordinating with housing authorities to secure stable placement
• Clinical Documentation: Maintains meticulous electronic records and performs data entry to effectively track client outcomes and milestones
• Strategic Liaison: Acts as a bridge between clients and various community resources, ensuring referrals are completed and that the client is successfully linked to necessary behavioral health services
• Performs related work, as required
• May be reassigned during emergency situations

Required Qualifications

PLEASE NOTE: When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.

EDUCATION & EXPERIENCE:

Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of

• 6 years of combined education and experience in human services, case management, sociology, criminal justice, psychology, or a related field.

Additional related education may count towards required experience.

DRIVER'S LICENSE:

• Applicants must have a valid driver's license and a clean driving record
• For more information regarding a clean driving record, please click here.

BACKGROUND CHECK & FINGERPRINTING:

• A job offer is contingent on passing a background investigation with fingerprinting

BILINGUAL SKILLS:

• Applicants must demonstrate English and Spanish fluency at the time of the pre-employment screening process. Spanish language proficiency will be determined through standardized verbal/verbal and written demonstration. (tier 3 written and verbal)
• Additional compensation will be provided based on the use of bilingual skills.

Supplemental Information

PREFERRED QUALIFICATIONS:

• Ability to pass a criminal background investigation and fingerprinting (mandatory for jail and Community Justice Services clearance).

KNOWLEDGE, SKILLS, & ABILITIES:

• Clinical Literacy: Understanding of substance use disorders, mental health stabilization, and the unique trauma of housing instability.
• Philosophy: Commitment to Harm Reduction and trauma-informed care.

Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.