Bilingual Customer Service Representative- DFW Airport

We are currently seeking Part Time Employees for the following locations

• DFW Airport (remote work not available)

Job Purpose:

Interact with customers to provide information in response to inquiries regarding our process and our services with a positive customer-focused attitude.

Key Responsibilities and Accountabilities:

• Customer service driven environment in which patience and a positive attitude is a necessity
• Ability to attain the knowledge of our processes and services and clearly communicate that knowledge to our wide array of customers
• Equipped with the ability to work in a fast paced, high pressure environment with a customer oriented focus
• Strong focus on accuracy when following process and regulation guide lines
• Basic computer knowledge and the aptness to learn new applications in a quick manner
• Strong attention to detail when handling money, reading receipts, obtaining reports, creating reports, and recalculating totals
• Flexibility of schedule to assist in day-to-day or special events
• Utilize time management skills during low volume business along with the ability to handle high volume business individually and as a team player
• Will be expected to help in marketing efforts

Preferred skills/experience:

• Basic computer knowledge (ipad, excel, word, typing, etc.)
• Customer service experience
• Cash handling experience

Pay: $15.00 per hour

Benefits:

• 401(k)

Application Question(s):

• this position requires and is contingent upon the passing of a drug and background screening - are you willing to participate in a drug and background screening?

Ability to Commute:

• Dallas/Fort Worth International Airport, TX (Required)

Ability to Relocate:

• Dallas/Fort Worth International Airport, TX: Relocate before starting work (Required)

Work Location: In person